ABSTRACT This study assesses the effectiveness of service delivery and technology utilization in banking sector. It was conducted in the CRDB Mbinga branch. Specifically, the study examined the implementation technology in services provided by banks and challenges facing the Mbinga CRDB Bank branch. The study look at the self-service technology such as ATM, internet banking and telephone banking together with other bank services like loan, account and how it impacts on the customers’ supp...
ABSTRACT Community livelihoods depend on many sectors, one of them is fishing through community subgroups. The aim of this study is to examine the assessment community subgroups, for fishing in the peoples livelihoods in Pangani district. In order to achieve this there are specific objectives which are being undertaken as follows First to examine the contribution of fishing groups to people’s livelihoods in Pangani. Secondly, is to find out problems facing community subgroups for fishing ...
ABSTRACT Performance appraisal system(s) is crucial in assessing public sector employees. The drive for public sector reform for employee’s performance is significant to the measures set out on targets to organisations main objectives. This quantitative and qualitative study, therefore sought to investigate the effectiveness of performance appraisal system in the public sector in Namibia using the Ministry of Works and Transport Headquarters as a case study. The population of the study cons...
ABSTRACT Namibia is not spared from inequalities in terms of gender. There is a need to understand the status quo of gender equity and career progression amongst Namibian government institutions. This will help accelerate the realisation of the objectives of the national plans on gender equality namely; the National Gender Policy of 2010-2020, Vision 2030, National Development Plan 5 and Harambee Prosperity Plan that prioritise women involvement in governance and decision making. In an attemp...
ABSTRACT The objectives of this research are to outline the benefits of involving line managers as internal coach in improving staff performance, to outline how the First Bank of Nigeria can motivate its line managers for more involvement in subordinate coaching, and give an outline of how the First Bank of Nigeria could organize its line managers to efficiently and cost effectively train and coach her staff. For the First Bank of Nigeria, these line managers are Heads of Units such as Branch...
RACT This study measured the impact of being listed on the Namibian Stock Exchange on stakeholder value creation. The study was prompted by the concerns raised by the Minister of Finance in the Namibia Financial Sector Strategy: 2011-2021, where she referred to the low levels of liquidity on the NSX. The study is aimed at establishing whether being listed on the NSX creates value for stakeholders. A study was conducted with eight Namibian listed companies. Financial ratios and the share price...
ABSTRACT This dissertation examines the relationship entailed in, and the impact of, sharing accommodation on the hotel occupancy rate in the Kingdom of Swaziland. The entrance of sharing accommodation platforms onto the hospitality marketplace has been characterised by concerns of potential declines in demand for hotel rooms and discrepancies in hotel regulatory controls. Despite considerable research having already been undertaken in this area in the developed countries, a gap remains in th...
ABSTRACT The study explored financial risks faced by educational institutions in their operations. It focuses on how educational institutions identify, measure, monitor and manage the financial risks they are faced with and how the risk management strategy benefits the institutions. The main objective of the study was to study the nature and extent of credit and liquidity risks faced by Namibia Business School for the period between 2009 up until 2011. The study aimed to identify an effective...
Abstract The research paper was based on how fiscal policy affects the livelihood of the low income earning households in Windhoek informal settlements in Namibia. The study’s focus was on Value added Tax and Income tax. Fiscal policy is a very important economical tool for every economy as it can be used as a tool in a recession. However, government expenditure and taxation and its administration might have either a positive or negative influence on the low income earning households. The t...
Abstract Gender-based violence in Namibia has escalated to an alarming rate. Persons with disabilities particularly women, are also not spared the rod. The intersection of gender and disabilities renders them double discrimination compared to men with disabilities and women without disabilities. Yet, the plight of women with disabilities with regard to gender-based violence rarely features in both preventive and remedial intervention programs. This research sought to explore and understand th...
ABSTRACT Small and Medium Enterprises (SMEs) in developing countries, face significant barriers to finance. SMEs are constrained by gaps in the legal and financial systems, lack of skilled human capital and social fragmentation. The fact that SMEs have not made the desired impact on the Namibian economy in spite of all the efforts and support from government, civil society and private sector underscores the extent to which SMEs are challenged. Therefore, this research investigates the challen...
ABSTRACT The step-family is no longer the exception in society. Globally statistics reveal the growth in this type of family structure. Divorce and living in step-families is a life-transforming experience; adolescent‟s life is profoundly altered. They encounter differences in feelings over the two-time periods. There is a need to learn more and gain a better understanding of adolescents‟ adjustment and coping with the changes caused by divorce and remarriage. The key question this resear...
ABSTRACT A quantitative study approach analysed factors influencing affordable housing provision for the low income households in Havana Informal Settlement in Windhoek. A simple random stratified technique was used to sample the households. Using a questionnaire which was administered to the different selected heads of households of Havana informal settlement through a guided interview, the study mainly looked at possible causes of the housing shortages in Havana informal settlement, conduct...
ABSTRACT The aim of the study was to investigate the effect of electroconvulsive therapy (ECT) on cognitive function in schizophrenics.
This thesis is a study of the nature and extent of the pressures - social, economical and political