ABSTRACT The study was to examine the knowledge and utilization of e-banking facilities in Kaaseman Rural Bank in Ghana. The study used a quantitative and descriptive design of which customers and management of Kaaseman Rural Bank were targeted. Two hundred and eighty respondents were chosen with the aid of simple random sampling technique for selecting the customers while purposive sampling was used to select the managers of the four branches of Kaaseman Rural Bank. Questionnaire was the mai...
ABSTRACT Ever since the implementation of the National Health Insurance Scheme (NHIS) by the government of Ghana in 2003, cost of financing has been increasing from time to time, to the extent that some of the schemes have encountered financial distress. Though subjective reports exist that show high expenditures made on the health insurance schemes by the service provided, it is not clear if such high expenditures can be attributed to the incidence of moral hazards. The study sought to exami...
ABSTRACT Reward management is one of the ways used by organizations for attracting and retaining suitable employees as well as helping them to improve their performance. This study was conducted at the College of Basic and Applied Sciences, University of Ghana. The purpose of this study was to determine the relationship between reward systems and employee performance at University of Ghana. Specifically, the study sought to determine the relationship between intrinsic and extrinsic rewards an...
ABSTRACT Informal workers as active agents could use collective identity as a means to achieve better working conditions for themselves. This study thus examined organising and decent work conditions among informal stone quarry workers in Ghana. The interpretivist approach and exploratory qualitative research design were adopted. A sample of 121 respondents from a population of 39,536 was selected from four districts. Purposive and snowball sampling techniques were used to sample waged and se...
ABSTRACT This research examines the financial management practices in non-financial institution using Penfield School as a case study. The study was conducted using qualitative case study research design. The study adopted purposive sampling technique for the selection of interview respondents from Penfield School. 10 respondents were interviewed. These people were selected based on their level of knowledge and involvement in the financial management practices of Penfield School. Semi-st...
ABSTRACT This study assessed grievance handling procedures and employee performance with a specific focus on Jayee University College. To achieve this objective, the study identified the styles used at the university in handling employee grievances, explored employees’ perceptions about the way their grievances are handled, discovered factors which hinder effective management of employees’ grievances and found out what should be done to effectively manage employees’ grievances. In terms...
ABSTRACT This is a case study of how community members were involved in the planning and management of the Community School Alliance (CSA) project in the Ajumako-Enyan-Essiam District (AEED). The main objective was to evaluate the nature and importance of community participation in the planning and management of the CSA project in AEED. The design of the study was evaluative, descriptive and cross sectional in nature. In all, four partnership school communities, namely Aworodo, Bisiase, Essia...
ABSTRACT The study investigated the influence of transformational and transactional leadership styles and employee personality traits (locus of control and self-efficacy) on work-related outcomes. Work-related outcomes were defined in terms of job satisfaction and organizational commitment. The cross-sectional survey design was employed. A total of 178 employees of First Capital Plus consisting of both males (n=87) and females (n=91) were asked to fill questionnaires that contained Work ...
ABSTRACT Major problems faced by Small and medium sized enterprises (SMEs) all over the world is limited access to business funds, accounting records, human resource management and managing their SMEs productively. Part of the solution to address the aforementioned challenges is inherent in social capital. Social capital provides opportunities for entrepreneurs to use mutual relationships to access financial and other forms of capital without having to provide collateral securities. Despite t...
ABSTRACT The advent of social media platforms has been considered as one of the breakthroughs in e-business. Firms around the globe have capitalized on social media to market their products. This study sought to examine how social media usage has influenced the profitability of SMEs in Ghana, using SMEs in Accra as a case study. In attempt to address the study objectives, a mixmethodology research was adopted. Thus, the study collected both quantitative and qualitative data to explore th...
Abstract This study examined the role of the audit service in fighting corruption in public institutions in the Ashanti Region. The population for the study encompassed all audit workers in the audit department in the Kumasi Metropolis in the Ashanti Region. A sample of twenty auditors was selected for the study through convenience sampling technique. The findings from the study indicated that there was high level of corruption in public institutions in the Ashanti Region and that the role ...
ABSTRACT In the world of business, the significant factor that leads to the establishment of corporate organizations is the maximization of shareholders’ wealth. Much is expected from managers of corporate bodies – Agents, engaged by the Investors – Principals, to generate investment activities towards the attainment of the basic financial objective of maximization of shareholders’ wealth. Sometimes, the agents succeed in their endeavour to satisfy the shareholders’ interests. How...
ABSTRACT The study investigated how brand image impact on consumer purchasing of electronic gadgets within the Kumasi metropolis. This study followed the positivist paradigm hence, quantitative methodology was adopted. The total population for the study covered the entire students of the Graduate School of the University of Education-Winneba, Kumasi campus. The population size for this study was 525. The study employed purposive sampling and used Krejcie and Morgan (1970) sampling table to ...
ABSTRACT Maternal mortality reduction has been a global health priority to prevent women and babies who die due to complications from pregnancy and childbirth especially, in developing country. There have been several interventions to curb maternal and neonatal deaths in Ghana. To achieve good maternal health the food habits of pregnant women in the New Juaben municipality, Koforidua in the Eastern Region of Ghana was investigated. Descriptive survey was used to find out the nutritional know...
ABSTRACT The purpose of the study was to investigate the recruitment and selection practices of organisations, using the Ghana Education Service (GES) Office in the Kumasi Metropolis as a case. The study was guided by these objectives; to identify the recruitment and selection practices, to examine how recruitment and selection practices affect the performance of teachers and to assess the challenges faced by GES in recruitment, and selection process. The population for the study was forty e...