TABLE OF CONTENTSDECLARATION ........................................................................................ iAPPROVAL. ............................................................................................ iiDEDICATION ........................................................................................... iiiACKNOWLEDGMENT ............................................................................... ivTABLE OF CONTENTS .......................................................
ABSTRACT The study examined the effective communication and management in hospitality establishments basing on the Lake View Regency Hotel and Mbarara University Inn, all located in western Uganda as a case study. The research was guided by three major objectives with intensions of establishing how the top management of the two hospitality establishments coordinates with other levels of administration in regard to communication, examine the efficiency of the communication systems at the two h...
ABSTRACT This study was done on the “impacts of local communities on tourism development in Uganda using a case study of Queen Elizabeth National Park.” The main objective of the study was is to analyze impacts of local communities on tourism development in Uganda using a case study of Queen Elizabeth National Park. It was carried out under the Following specific objective: to establish eonununiI~ related tourism sector activities in around Queen Elizabeth National Park, to assess the imp...
ABSTRACTTourism development creates social and cultural channels. instead of tourism assisting to ameliorate sociocultural problems confronting a community, it has become part of the process of distorting their social, cultural and historical values. Due to tourism, elements of a community’s culture are changed to appeal more directly to tourists or they may be readily consumed bytourists. Indigenous culture of a community is inaccurately glorified and embellished in order to...
ABSTRACTThe world today is rapidly advancing in all aspects of life and business. These changes have therefore brought about competition between business entities which as a result organizations arework oriented rather than giving the best quality of output to the users. And this has called for reshaping of the service delivery in the hospitality sector.The food and beverage services reviews the processes designed by management to ensure the reliability and integrity of informa...
TABLE OF CONTENTSDECLARATION ........................................................................................................................................... iAPPROVAL ................................................................................................................................................. iiDEDICATION ............................................................................................................................................. iiiACKNOWLEDGEMEN...
TABLE OF CONTENTSDECLARATION ...................................................................................................... iAPPROVAL ............................................................................................................. iiDEDICATION .......................................................................................................... iiiACKNOWLEDGMENT ............................................................................................ ivTABLE OF CON...
TABLE OF CONTENTSDECLARATION ................................................................................................................ iiAPPROVAL ...................................................................................................................... iiiDEDICATION ................................................................................................................... ivACKNOWLEDGEMENT ................................................................................
TABLE OF CONTENTSD ECLARA TI 0 N ............................................................................................................................... iAPPROVAL ...................................................................................................................................... iiDEDI CA TI 0 N ............................................................................................................................... iiiACKNOWLEDGEMENTS .............................
TABLE OF CONTENTSTitle pageCertification iiDedication iiiAcknowledgment ivTable of contentsCHAPTER ONE1. 1 Background of the study 11.2 Statement of research problem 61.3 Objective of the study 71.4 Significance of the study 81.5 Scope of the study 81.6 Limitations and constraint of the study 91.7 Definition of terms 9CHAPTER TWO2.1 The definition of marketing concepts 112.2 Type of marketing 122.3 Rationale for marketing concepts 142.4 Uses and benefits of the concepts 1...
TABLE OF CONTENTSDECLARATION ........................ .................. .... ........................... .... ......... ... ...... .. iAPPROVAL .... ....... .... .............. ..; ....... ................ .......................................... .. ..... iiDEDICATIONS ........ .................. .. ..................................... .... ........... .......... .. .... iiiACKNOWLEDGEMENT ...... , .. ... ................................................... .................... ivTABLE OF ...
TABLE OF CONTENTSDECLARATION ......................................................................................................................................... iAPPROVAL ................................................................................................................................................ iiDEDICATION ........................................................................................................................................... iiiACKNOWLEDGMENT .......
TABLE OF CONTENTSDECLARATION iiAPPROVAL iiiDEDICATION ivACKNOWLEDGEMENT vLIST OF TABLES xABSTRACT xiCHAPTER ONE 1BACKGROUND OF THE STUDY 11.0 Introduction 11.1 Background to the Study 11.2 Statement ofthe Problem 21.3 Purpose ofthe Study 31.4 Research Objectives 31.4 Research Questions 31.5 Scope of the Study 41.5.1 Geographical Scope 41.5.2 Content Scope 41.5.3 Time scope 41.6 Significance ofthe Study 4CHAPTER TWO 6LITERATURE REVIEW 62.0 Introduction 62.1 The Various forms of Customer Satisf...
TABLE OF CONTENTSDECLARATIONAPPROVALDEDICATION iiACKNOWLEDGEMENTS ivTABLE OF CONTENTS vLIST OF TABLES viiiLIST OF FIGURES ixLIST OF ACRONYMS xABSTRACT xiCHAPTER ONEINTRODUCTION 11.0 Introduction 11.1 Background to the study 11.2 Statement of the problem 21.3 Purpose of the study 31.4 Objectives of the study 31.5 Research questions 31.6 Significance of the study 31.7 Justification of the study 31.8 Scope of the study 41.9 Limitations of the study 41.10 Operational definitions 4CHAPTER TWO 5LIT...
TABLE OF CONTENTSDECLARATION .................................................................................................................................... iAPPROVAL. .......................................................................................................................................... iiDEDICATION ..................................................................................................................................... iiiACKNOWLEDGEMENT ......................