This study is a quantitative survey research which sought to investigate the Influence of Employee Organisational Citizenship Behaviour and Personality Trait on the Customer Retention of GCB Bank in Madina. The objective of the study was to examine the relationship between Employee Personality Trait and Customer Retention. Another objective was to examine the relationship between Employee Organisational Citizenship Behaviour and Customer Retention. Data was gathered from sampled customers in ...
ABSTRACT Managing buyer supplier relationship plays a significant role in supply chain value creation. This study is aimed at using the two basic types of relationship that is collaborative or long-term relationship and competitive or short-term relationship and how they affect supply chain value. The specific objectives of the study were to determine the nature of relationship management, to identify the components of supply chain value creation of Po...
In spite of the efforts of governments and international organisations in fighting insurgents and insurgencies as exemplified by the Boko Haram war in Nigeria, there are some missing links. Efforts like recruiting armed officers and expending money to buy arms and ammunitions are acts but to fight insurgency there is need for instituting a process. This process which has been practiced in many instances with sustainable results is called a literacy process. Without the process, insurgents w...
TITLE THE ROLE OF CIVIL SERVICE COMMISSION IN THE IMPLEMENTATION OF POLICIES IN THE NIGERIAN CIVIL SERVICE (A STUDY OF CIVIL SERVICE COMMISSION AWKA) A RESEARCH WORK PRESENTED TO THE DEPARTMENT OF PUBLIC ADMINISTRATION, SCHOOL OF BUSINESS STUDIES FEDERAL POLYTECHNIC OKO ANAMBRA STATE IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF HIGHER NATIONAL DIPLOMA (HND) IN PUBLIC ADMINISTRATION BY MMADUEKE PETER KOSOLUCHUKWU FPO/HND/PAD/R2/014/037 DECEMBER, 2016 APPROVAL This...
ABSTRACT This research work was designed to study training and development of employees in service organization. This study titled “An Evaluation of the effect of manpower training and development in service organizations. A case study of power holding company of Nigeria (PHCN) PLC Enugu Zone is of/with the view of finding out the way by which training and development can be conducted. The objective of the study is to highlight the advantages of human resource training...
ABSTRACT The research study is structured towards the role of Nigerian stock exchange in the valuation and management of business enterprise in Nigeria from 2002 – 2014. Some of the objectives like the reason for the establishment of the capital market, the modes of operation, were highlighted in this research work. To accomplish the study, a well-structured questionnaire and interview were used in the data collection. On the data analysis, a simple percentage was used for each of the qu...
ABSTRACT Tax is a compulsory levy imposed by the government on the income or profit of the taxpayers in order to pay the expenses of governance. Capital Gains Tax is a form of tax chargeable on capital gains arising from the disposal of chargeable assets. This paper examines the nature and the justification for Capital Gain Tax as a lucrative ground for raising revenue for development especially in the developing countries. In Nigeria, Capital Gain Tax is yet to yield the desir...
ABSTARCT Nigeria is still largely dependent on crude oil to satisfy its oil needs since crude oil is animportant part of her economy. This dependency on crude oil triggers most macroeconomicindicators such as inflation to react to fluctuations in the world price of oil, making the economyvulnerable to fluctuations in the world oil price. This study therefore employs Auto RegressiveDistributive Lag analysis to examine the effects of oil price fluctuations on in...
ABSTRACT This research work is aimed at ascertaining the various positive impart which merger and acquisition has contributed in banking growth in Nigeria banking industries and prospects in the banking world using access bank in Enugu state as a case study. The importance of merger and acquisition will be apparent when considering the fact from the data that is gathered in the course of this work, from the related literature as well as, from interviews and discussions. Also questionnaires w...
ABSTRACT Globalization plays a pivoted role in the Nigeria economy. This work is geared towards x-raying role of globalization in economic development of the nation. They study was limited to the federal ministry if information and communication. The study went further to x-ray the challenges confronting globalization in the nation. To ensure the realization of the objective of this work, collection of data was based on questionnaire and oral interview. Secondary sources were also explored. T...
ABSTRACT This project aims at examining various government policies and theireffects on the survival and growth of small and medium scale enterprises(SMEs). It is crucial for us to understand and appreciate what constitute asmall or medium scale enterprise, what factors militate against theirsurvival and growth, and the proliferation for which government policieshave been formulated to address. The study intends to examineconstraints encountered by small and medium scale industries as thefed...
Nigeria as a nation is faced with much political contradictions and the basic among them seems to be how best to deal with the national question that has been bogging her since independence. These contradictions of the post-colonial era have created a deep political mark and congealed interest on both sides of the political divide. In this two divides are those that are reaping from the already existing status-quo-ante and perceive no reason for change rather believe that such political, econ...
This article examines how Industrial cash crops (ICs) undermine food security in developing countries through land grab, causing depeasantization and disappearing crop diversity. By using three previous research on Ghana, Ethiopia and Indonesia the complexities involving land dispossession, cash crop monoculture, dependency on the market for food, and livelihood crises are brought into focus. The analyses show reasonable linkage between cash crops production and food insecurity. Subsistence f...
Typically, political parties aid the political discourse in civilized societies and help foster national unity. It does this through fielding popular candidates for elective positions, especially candidates with the ideology that binds the political party not minding the ethnic and religious affiliation of the candidates. Despite the differences in ideas of various political parties in a country, the single unifying factor is that they all strive for the entrenchment of democratic ideals and ...
ABSTRACT The research work examined education and social mobility among the residents in Surulere Local Government Area, Lagos. Four Research questions and four Research hypotheses guided the study. To achieve this, a non-experimental research design of cross sectional survey method was adopted. The simple random sampling technique was used to select a sample of 200 residents from the age of 30 and above. The descriptive statistics of frequency counts and percentage were used to analyze the d...