Business Administration Research Papers/Topics

Electronic Banking Services and Customer Queuing Time in Selected Commercial Banks in Kigali City, Rwanda

ABSTRACT  This study established the relationship between electronic banking services and customer queuing time in some selected commercial banks in Kigali City, Rwanda. In fulfilling the purpose of the study, some specific objectives were set and these included: to find out the profile of the respondents; to determine the extent of effectiveness of electronic banking services; to determine the level of customer queuing time; and lastly, to establish the relationship between effectiveness in...

Computerised Accounting and Decision-Making of Selected Telecommunication Companies in Mogadishu, Somalia

ABSTRACT  This study examined how computerized accounting impacts on decision-making of selected telecommunication companies operating in Mogadishu, Sonmlia. The objectives included to examine the effectiveness of computerized accounting information employed by selected telecommunication companies; to assess the decision-making of the selected telecommunication companies; to find out whether there is significant relationship between effectiveness of computerized accounting and decision-makin...

Collateral Effectiveness and Credit Management for Selected Micro Financial Institutions in Mogadishu Somalia

ABSTRACT  Many banks and financial dealers in Mogadishu have been experiencing low collection that has led to Increase the bad depts. many times credits remains unpaid either because customers are not able to pay them, they are just not willing to pay. The study Investigated the relationship between collateral effectiveness and credit management in selected MR’s in Mogadishu. The objective of the study include determining the collateral effectiveness being practiced by MEl’s in Somalia, ...

OCIR-CAFE Management, Rwanda and its Employee Motivation

ABSTRACT  The globalization of business and advancement of information technologies have brought changes that are reshaping the world of work. They alter the way business is done, the way employees behave and the way managers manage their employees. Motivating employees and increasing the production have become an important and complex task for the managers. That is why the study was carried out on OCIR-CAFE management, Rwanda and its employee motivation with the objectives of identifying th...

Financial Systems and Economic Growth in Selected Microfinance Institutions in Rusizi District, Rwanda

ABSTRACT  In this study researcher investigated the relationship between effectiveness of financial systems and economic growth in selected MFIs in Rusizi District Rwanda. It was carried out with the specific objectives to determine the profile of the respondents as to age, gender, highest level of education, and professional experience, determine the level effectiviness of financial systems in selected microfinance institutions, determine, the level of economic growth, and lastly, to establ...

Assessment of Factors Affecting the Effectiveness of Budgeting Process in Public Institutions of Higher Education in Rwanda (A Case Study of National University of Rwanda)

Abstract This study entitled “assessment of factors affecting the effectiveness of the budgeting process in Public Institutions of higher education” is a result of research carried out in NUR. The study was guided by three specific objectives: To examine the budgeting process in management; to identify the challenges faced by the users of budget, and to examine the relationship between Organization management and Effectiveness of budgeting process in management at NUR. Interview and ques...

The Capital Structure and the Performance of Microfinance Institutions (A Case Study of Microfinance Institutions Kampala District, Uganda)

Abstract This study focused on establishing the impact of Capital Structure on the performance of Microfinance Institutions (MFIs) in Uganda with a case study of Kampala district. Conceptually, a framework was developed by the researcher from the available literature relating to capital structure and performance of MFIs. A cross sectional research design was adopted and data was collected from both primary and secondary sources. The independent variable of the study was capital structure with...

Internal Controls and Accountability in Ministry of Education in Rwanda

ABSTRACT  The study was to examine how internal controls impact on accountability in the ministry of education in Rwanda. This promote the researcher to gather the information in relation to the research objectives that is to determine how record keeping and internal audit affects accountability in the ministry of education in Rwanda, to determine how segregation of duties affect accountability in the ministry of education in Rwanda, to establish if there is a significant relationship betwee...

The Major Challenges Facing Livestock Marketing in Mandera Central District of North Eastern Province of Kenya

ABSTRACT  The research is a descriptive survey that aimed to establish major challenges faced by livestock traders in Mandera Central district. It also determines the relative importance of the identified challenges facing livestock marketing. The study targeted livestock traders in Mandera Central district. Purposive sampling was used to select four divisions with market, from the seven available administrative units of the district. The researcher used research assistants to administer que...

Impact of Private Sector on the Economic Development of South Sudan A Case Study for Central Equatoria State

TABLE OF CONTENTS Table of Contents........................Ix List Of Tables ..........................XI Chapter One: IntroductIon Overview..........................................................1 Background of the Study........................................... 1 Stutemnent Oflime Problem..................................... 2 Purpose Of the study 3 Objectives Of Study................................................. 3 Research Questions............................................3 Scope...

Customers Perception and Satisfaction of M-Pesa Outlets Services in some Selected Townships in Nairobi, Kenya

ABSTRACT  This study was carried out to determine customers’ perception and satisfaction in the utilization of the money transfer service of the M-Pesa service by Safaricom Limited in Kenya. M-pesa is a swahili word meaning Mobile money. In the recent years, customers of M-pesa outlets services have been experiencing service delays, and poor treatment from the outlets agents who are said to be rude to them. This has resulted to some of the M-pesa clients migrating from Safaricom M-pesa ser...

An Investigation of Factors Influencing Corporate Customers Acceptance of Internet Banking A Case Study of East African Trade Finance Customers.

ABSTRACT  It is increasingly more interesting to the bank managers to understand what is important to customers when it comes to Internet banking, and especially banking conducted by the customers themselves. Corporate customers and Internet banking has been studied very modestly in the past, and especially the decision-making factors driving customers to go online. The purpose of this research is to identify the factors that influence corporate customers adoption of Internet banking service...

Internal Control and Financial Performance of Reco Industries Limited Kasese, Uganda.

ABSTRACT  The main objective of this study was to investigate whether internal control affects financial performance of Reco industries limited Kasese, Uganda. The study was guided by the following research objectives; To identify the extent internal control of Reco industries limited Kasese district in Uganda,to examine the level of financial performance of Reco industries limited Kasese district in Uganda and establish if there is a significant relationship between internal control and fin...

Vision 2020 Umurenge Program (VUP) And Poverty Reduction Among Households in Ngororero District in Rwanda

ABSTRACT The study assessed the vision 2020 Umurenge program and poverty reduction among households in Ngororero district, Rwanda and was based on three specific objectives: to determine the level of Vision 20202 Umurenge program, to determine the level of poverty reduction among households in Ngororero district, Rwanda, to establish whether there is a significant relationship between Vision 2020 Umurenge program and poverty reduction among households in Ngororero district, Rwanda. It employ...

Assessing the Loan Repayment Position Among Agricultural Borrowers from Financial Institutions in Uganda: A Case Of Gulu and Pader District

ABSTRACT The Ugandan economy like most other developing countries has survived upon credit, grants and donations among other things. Credit in Uganda has been extended to business practitioners through commercial banks, non Bank financial intermediaries and non Governmental organizations. However it is believed that there is a rate of default in repayment of borrowed funds from financial institutions and especially so in the agricultural sector. The Main Objective of the study therefore sets ...


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