ABSTRACT The study was to examine the effect of inventory management techniques on customer satisfaction in selected manufacturing companies in Mogadishu, Somalia. The study objectives were to assess the relationship between Just-in-Time techniques and customer satisfaction, to evaluate the relationship between Vender Managed Inventory techniques and customer satisfaction and finally to establish the relationship between material requirements planning and customer satisfaction in selected man...
ABSTRACT The purpose of this study was to explore the tendency of decision making by consumers while purchasing product brands when considering the importance of the brand name. The study was conducted among Kampala International University students. The main research objective was on how consumers’ choices are made in respect to available products as a result of the influence branding in fast moving consumer products. Branding of products by producers makes consumer decision and analysis a...
ABSTRACT This study assessed the motivation on employee performance in the local government sector. The study based on four specified research objectives which were to identify the factors which were responsible for general loose of morale at work, to examine the effects of insufficient performance, to assess measures taken by the department in motivating employees towards effective performance and to determine the relationship between the motivation and employees’ performance. From the r...
ABSTRACT The topic of the study was management styles and employee job satisfaction in Esco (U) Ltd Bundibugyo. The study was guided by three specific objectives, that included i) establishing the effects of autocratic management style on employee job satisfaction; ii) establishing the effects of democratic management style on employee job satisfaction; iii) establishing the effects of laissez faire management style on employee job satisfaction in Esco (U) Ltd Bundibugyo. This research empl...
ABSTRACT The study focused on the employee’s motivation and level of performance at Danish refugee council Puntland, Somalia. The specific objective of the study was 1) to determine the profile of the respondent, 2) to determine extent of Employees motivation in Danish Refugee council, 3) To determine the level of performance and 4) to determine if there is a significant relationship between the level of Employees motivation and level of performance in Danish Refugee Council Staff. The st...
ABSTRACT The topic of the study was “Electronic Banking and Customer Satisfaction in Commercial Banks in Kigali, Rwanda”. The purpose of the study was to investigate the relationship between Electronic Banking and Customer Satisfaction in Commercial Banks in Kigali, Rwanda. It was guided by three objectives which are; to determine the level of Electronic Banking in commercial banks in Kigali, Rwanda, to assess the level of Customer Satisfaction in commercial banks in Kigali, Rwanda and ...
ABSTRACT The purpose of this study was to explore the influence of financial credit to the performance of selected coffee producers of southern province of Rwanda, The objectives were to determine the profile of the respondents; to determine extent of financial credit to selected Coffee producers in the area under study; to determine the level of performance of selected coffee producers in the area under study; to establish the relationship between financial credit and performance of select...
ABSTRACT This research sought to determine the relationship between training and manpower development on organizational performance. Eve~ organization whether profit or non profit making is established to fulfill certain goals and objectives, which are later used as indicators to determine if members or that organization performed lowly or highly, vis a vis according to the extent to which its goals are attained. Four generic human resources activities have been identified as factors that can...
ABSTRACT This study was carried out to determine banking services and development of small scale businesses in Makindye Division Kampala. The objectives were: to identify the demographic characteristics of the respondents in terms of: Gender, Age, Academic qualifications, Marital status and Duration as an account holder, To determine the level of banking services towards customers, To determine the levels of business development in terms of: Sales, Expansion, Job creation. To establish if t...
ABSTRACT This research study is on customer satisfaction and financial performance in banking institutions of Kigali. The general objective was to determine the relationship between customer satisfaction (independent variable) and financial performance (dependent variable). The survey research design was used, specifically, the descriptive and correlational techniques. A sample of 120 respondents was derived from a population of 140. Data are presented and analyzed using statistical techniq...
ABSTRACT The focus of this study was to investigate and ascertain why there is lack of socio economic growth sustainability in the rural communities of Oyam District despite massive levels of support initiatives released in terms of funds, technical assistances, relief and time. The key objectives were therefore to determine the magnitude of the initiatives and their socio economic growth realized, challenges encountered in the process of implementation, survival techniques of the rural com...
ABSTRACT This research is a descriptive survey that aimed to establish the contribution of youth fund to creation of employment among the youths in Mandera East district. It also determined the relative importance of the identified challenges facing the youth and the youth fund in the district. The study targeted youth fund disbursement and management in Mandera East district. Purposive sampling was used to select four divisions within the district, from the seven available administrative u...
ABSTRACT The study intended to establish the relationship between management of demobilization packages and socio economic reintegration of demobilized soldiers in Musanze District, Northern Province, Rwanda. The study employed a descriptive comparative, correlational, expost facto and cross sectional survey designs. A sample of 356 respondents was taken. The questionnaire was used to answer 5 research questions which included; profile of respondents; extent of management of demobilisation ...
ABSTRACT The study investigated budgetary controls and performance of selected construction companies in Kampala, Uganda, it was guided by the following objectives which included determining the effect of monitoring on performance, to identify the effect of evaluation on performance, and to establish the effect of Planning on performance. The study used a cross-sectional research design and a descriptive correlational design. The researcher used a study population of 259 respondents are cho...
ABSTRACT The purpose of the study was to examine the relationship between work environment and staff performance in Mandera town council, Kenya. The study targeted the employees of Mandera town council and the civic leaders of Mandera town council. The specific objectives of the study were to examine how physical environmental factors are adversely affecting staff and civic leaders performance, determine how the non physical work environment factors affects the performance of the staff and ...