ABLE OF CONTENT Preliminaries Page DECLARATION A DECLARATION B TABLE OF CONTENTS Chapters ONE THE PROBLEM AND ITS SCOPE Pages Background of the study 1 Statement of the problem 6 Purpose of the study 7 Research Objectives 7 Research Questions 8 Null Hypothesis 8 Scope 8 Significance of the study 9 Operational Definition of Key Terms 10 TWO REVIEW OF RELATED LITERATURE: Pages Concepts, Opinion, Ideas from Authors/Experts 13 Theoretical perspective 29 Related studies 31 111 THREE METHODOLOGY Pa...
ABSTRACT The purpose of this research is to find out the role of BRD in promoting private sector led economy vision as one of the pillar of Rwanda vision 2020. The objective of the study was to prove that BRD is of paramount importance in achieving Rwanda vision 2020 mainly in its pillar “a private sector-led economy” The related literature was reviewed to understand the concepts and to show the relationship between different concepts under study. Primary data was collected by use of ques...
ABSTRACT This study carried out an investigation on the role and effect of management information system and performance ACT Alliance Members, Juba, South Sudan. The objectives of the study were 1) to determine the relationship between transaction processing Systems and performance. 2) to examine the relation between expert support system and performance 3) to examine the relationship between Decision Support System and performance 4) to examine the relationship between Operating Information...
ABSTRACT Management styles in organizations in general is currently one of the major domains of organizational research, and the study of organizational change has become one of the major aspects in being able and helping to measure the organization performance; efficiency and effectiveness. The study objective was to establish the relationship between management styles used by managers and their effect to human needs satisfaction and performance of employees. A descriptive correlation resea...
ABSTRACT The study assessed the effect of customer care on organizational performance in selected tour and travel companies in Kampala - Uganda on four specific objectives namely: (1) To determine the profile of the respondents in terms of age, gender, marital status, level of Education and working experience (2) To determine the level of customer care in selected tour and travel companies in Kampala-Uganda, (3) To determine the level of organizational performance in selected tour and travel...
Abstract This study was set out to establish the extent to which Service quality and organizational performance of insurance companies in Kigali Rwanda; specifically the study intended to establish the (i) level of service quality, (ii) level of organizational performance, (iii) whether there is a significant difference in the level of service quality and organizational performance, (iv) whether there is a relationship in the level of service quality and organizational performance in Kigali,...
ABSTRACT This study established the relationship between customer relationship nanagement and productivity in selected hotels in Nakawa division Kampala, district Jganda. It was guided by four objectives, (i) profile of respondents (ii) extent of ustomer relationship (iii) level of productivity and (iv) whether there was significant ~lationship between the extent of customer relationship management and level of roductivity. A descriptive correlational and cross-sectional survey design was us...
ABSTRACT The problem was to investigate why there is poor livestock health and survival despite interventions by llIGOs in Turkana District. The purpose of the study was to determine and describe the relationships between the interventions by the INGOs and the promotion of livestock health and survival in the Turkana district. The methodology used was semi-structured interviews with community members in sampled areas and questionnaires with senior staff of the INGOs under review. The qualita...
ABSTRACT This study was about performance evaluation and organizational development in legal institutions within Kampala district. It was meant to look at the levels of performance evaluation and organizational development in the selected institutions as well as the relationship between performance evaluation and organizational development. Based on this background, this study was done within three selected. institutions within Kampala district, namely; Uganda Christian Lawyers Fraternity, Ug...
ABSTRACT In this study, the researcher studied the role played by staff training in enhancing organizational effectiveness of Rwanda Revenue Authority. This study was guided by the following objectives: To determine the profile of respondents, To determine the level of training of RRA employees, To determine the leyel of organizational effectiveness of RRA and To establish if there is a significant relationship between staff training and organizational effectiveness. The study population was...
ABSTRACT The purpose of this study is to establish the effect of work environment on employees’ performance in selected commercial banks in Bujumbura, Burundi. The study was guided by the following objectives: i) to determine the effect of physical workplace factors on employee performance in selected commercial banks in Bujumbura; ii) to examine the effect of psychosocial workplace factors on employee performance in selected commercial banks in Bujumbura; and iii) to determine the effect o...
Table of Contents DEDICATION DECLARATION ACKNOWLEDGEMENT TABLE OF CONTENTS iv LIST OF TABLES viii CHAPTER ONE 1 THE PROBLEM AND ITS SCOPE 1 1.1. Background of the Study 1 1.2. Statement of the Problem 2 1.3 Purpose of the Study 3 1 .4 General Objectives 3 1 .5 Specific objectives 3 1.6 Research Questions 3 1.7. Hypothesis 4 1.8. Scope 4 1.9 Significance of the Study 5 1.9.1 Operational Definitions CHAPTER TWO 6 REVIEW OF RELATED LITERATURE 6 2.1 NGO PROGRAMMES 6 2.2 DEVELOPMENT 9 2.3 Theoreti...
ABSTRACT The topic of the study was "legal support and capacity development in selected local governments in South Sudan". It was guided by four objectives which included ; (i) To identify the demographic characteristics of resume down in terms of education, gender, level of age, education, gender, level of work and working experience.(ii) To determine the level of legal support in local government ,(iii)To determine the extent of capacity development in local government, its hypothesis was ...
ABSTRACT The study examined the relationship between Women Enterprise Fund Allocation and The Performance of Women Enterprises in Kimilili District in Bungorna County, Western Kenya and was based on four specific objectives: a) to determine the profile of respondents in terms of gender, age and level of education, b)to determine the level of Women Enterprise Fund allocation, c)to determine the level of performance of the funded Women Enterprises, and d) to determine the significant relationsh...
ABSTRACT The study assessed the effects of Microfinance on financial performance of Small and Medium Enterprises in Tanzania. Data from Tanzania Investment Centre (TIC 2018) shows that 18% of the SMEs collapse in the third year of establishment, while 20% remains dormant making little profits. The specific objective of tl~e study were to establish the influence of provsion of credit facilities on financial performance of Small and Medium Enterprises, to determine the effect of savings mobiliz...