ABSTRACT This study focused on the effects of abolition of Graduated Tax on service delivery in Pader District local government: A case of Pajule Sub-county. The target respondents included the L.C.V, CAO, District staffs, local leaders, service providers and the local community .Its specific objectives includes establishing the benefits of graduated tax as a source local revenue in financing service delivery, examining the relative effects of its abolition on service delivery and assessing t...
ABSTRACT This research report was compiled on the response of foreign firms to corporate social responsibility, taking Barclays bank - Iganga Branch as my case study. It established the corporate social responsibility policy of Barclays bank, the extent to which this bank has adhered to its corporate social responsibility and the hurdles the bank finds in its endeavour to pursue its CSR policy. The researcher found out that Barclays bank has great concern for the society in which it operates ...
TABLES OF CONTENTS Chapter one 1. 0 Introduction I 1.1 Background 2 1.2 Statement of problem 7 1. 3 Purpose of study 7 1.4 Objective of study 7 1. 5 Research questions 7 1. 6 Statement of hypothesis 8 1. 7 Theoretical frame work 9 1. 8 Scope of study I 0 1. 9 Significance of study I 0 Chapter two 2. 0 Literature review II 2.1 Introduction II 2.2 Classical theory II 2.3 Neoclassical theory of interest rates II 2.4 Keynesian theory 12 2. 5 Time preference theory 12 2.6 Macro economy today 14 2....
ABSTRACT Information Communication Technology is drastically changing the businesses conduct their day- to- day activities. In Uganda, banks and in particular Stanbic Bank has installed different types of information technology which have enabled their stake holders do their respective activities and responsibilities especially employees effectively and efficiency and at the same time , involve customers in the service delivery process. Stanbic Bank has responded to the new Information techno...
ABSTRACT The study was set to analyze the relationship between microfinance services and poverty eradication in Uganda. The case study was FINCA (U) Nakulabye Branch. The purpose of the study was to examine the relationship between various micro finance services and eradication in Uganda. The objectives of the study were to establish the impact of micro finance services offered by microfinance institutions in Uganda. The study utilized descriptive research design which involved quantitative t...
ABSRACT This study was conducted to identify the determinants of brand loyalty to BA TU cigarette brands among members ofKIU community. The objectives of the study were to establish the factors that determine consumer loyalty to BTU cigarettes brands and also to rank the most important determinants of consumer's loyalty to BA TU cigarette brands. The population of interest for this study consisted of the entire BA TU customers in KIU i.e. students, lecturers and no-teaching staff. KIU commun...
The usage of venture capital is fundamental for the growth of Small and Medium Enterprises (SMEs) for economic and political development of a nation. SMEs in emerging economies do experience growth constraints compared to those in developed countries, in terms of institutional longevity, asset base, employment and revenue generation. Growth of registered SMEs in Kenya declined from 204 SMEs in the year 1999 to 47 in the year 2015 representing 77% drop in SMEs. Subsequently, over 50% of SMEs c...
Commercial banks in Kenya have adopted alternative banking platforms that, because alternative banking has become synonymous with commercial banks in Kenya, reflect a change in the delivery of banking and financial services. Although banks have been able to exploit available technology to provide customers with alternative avenues for banking services, the challenge facing them today is to maximize the use of these channels in order to enhance their performance. The study investigated effects...
This study was to determine factors that influence leadership succession in family owned businesses in Kenya. The overall research problem that was addressed in this study was that despite family owned businesses forming a large part of the economies around the globe, such businesses fail during transitions from one generation to another. Although there are many possible explanations that suggest why such firms are unable to perpetuate themselves into future generations, leadership succession...
Small scale traders are fast growing sectors of the economy due to their simple nature of operations. The growth of this sector of the economy is due to the increase in unemployment rate as a result of increase in population. It is therefore important for the government to tap the revenue from this sector to contribute to the overall revenue of the country. Tax is a vital source of revenue for the government yet it has never been easy for the tax authorities to ensure that most taxpayers are ...
Attitude means a feeling or an opinion about something or someone or a way of behaving that is caused by this feeling or opinion. Knowledge of entrepreneurship is likely to shape the attitude of the young people and motivate them to start their own business or come up with new innovations in the future without just expecting to end up in the white collar jobs or being employed. Over the years the young people have been found to favour being employed rather than coming up with their own busi...
Banking sector have had high competition in Kenya due to large number of commercial banks and rising increase of Micro Finance Institution as well as Saving and Credit Cooperative Societies. Customer loyalty is inevitable and each bank straggles to outdo each other in getting the greatest customer numbers leading to them investing in different marketing strategies. The study sought to investigate the effect of marketing mix on customer loyalty in commercial banks in Kericho County, Kenya. The...
Change management is a style of management that aiming to at encourage individuals and organizations to deal effectively with their work place changes. For change management to be successful and positively impact, organizational supervisors or managers should enroll employee participation and understand what motivates their team. Organizations undergoing transformations must have teams that champion the change process. This demands that all employees within the institutions desiring change e...
The Airline industry in Kenya is faced by several challenges. The challenges being faced include diminishing market potential, high fuel prices, safety records, need for skilled human resources, internal liberalization, high taxes and the environment. While looking at the market capacity and potential perspective, intercontinental capacity to and from Africa by African airlines currently stands at 36.4% compared with 63.6% by non-African airlines mainly from Europe, the Middle East and lately...
The public has for long time complained about the performance of customs and border control department due to its numerous complex procedures for clearance of goods imported to the country. This study examines the effectiveness of the computerized system on the performance of Customs and border control department of Kenya Revenue Authority. The research design used for this study was descriptive survey. The target population was 120. The sample chosen comprised staff working in various tax co...