ABSRTACTThe study examined the relationship between service quality and customer satisfaction of •hotel Africana and the total population of 30 which was obtained using simple randomsampling. The study was random quantitative since the major findings from field weredescriptively presented through the use of tables for easy understanding andinterpretation.I distributed three research questioners' and three objectives which included ; what is thevarious dimensions service quality in hotel Afr...
TABLE OF CONTENTSCHAPTER ONE1.1 Introduction1.2 Statement of the research problem1.3 Objective of the study1.4 Statement of Hypothesis1.5 Research Methodology1.6 Scope and limitation of the study1.7 Significance of the study1.8 Definition of terms CHAPTER TWO1 What is control?2 Purpose of control3 Division of control4 Basic Element of control5 Cost control6 Cost7 Cost and expense8 Purpose of cost studies9 Cost center10 Cost unit11 Element and classification12 Other cost of classification13 Co...
TABLE OF CONTENTSDECLARATIONAPPROVALDEDICATIONACKWNOLEGMENT.ivLIST OF ACRONYMS vDEFINITION OF KEY TERMS viLIST OF FIGURES viiiTABLE OF CONTENTS ixABSTRACT xiiCHAPTER ONE 11.0 Introduction 11.1 Background of the study 11.1.1 Historical back ground 11.1 .2Theoretical back ground 21.1.3 Contextual background 21.1.4 Conceptual background 31.2 Statement of problem 41.3 General objective 41.4 Specific objectives 41.5 Research questions 41.6 Research hypothesis 51.7 The Scope of the Study 51.7.1 Geo...
TABLE OF CONTENTSContentsDECLARATIONAPPROVALDEDICATION IiACKNOWLEDGMENTS ivTABLE OF CONTENTS vLIST OF TABLES viiiLIST OF FIGURES ixABBREVIATION AND ACRONYMS xABSTRACT xiCHAPTER ONE .........PROBLEMS AND ITS SCOPE ~ 11.1 Background1.2 Statement of the Problem 31.3 Purpose of the Study 41.4 Research objectives 41.5 Research Questions 41.6 Hypothesis of the study 51.7 Scope of the study 51.7.1 Content scope 51.7.2 Geographical Scope 51.7.3 The theoretical scope 51.7. 4 Time scope1.8 Significance...
This research was part of my requirements for the award of Bachelors Degree of Economics and Statistics, Kyambogo University.The main purpose of the study was to examine the effect of unemployment on crimes among the youth in Uganda, A case study of Fort port city, Western Uganda. The literature was obtained from different journals, Google magazines and books as stipulated by other scholars.The study used a cross sectional survey research design and comprised of a sample of 50 respondents who...
TABLE OF CONTENTSDECLARATION iiAPPROVALACKNOWLEDGEMENTS ivABSTRACTTABLE OF CONTENTS viCHAPTER ONE 1THE PROBLEM AND ITS SCOPE 11.1 Background to the study 11.2 Statement of the problem 31.3 Purpose of the study 41.4 Research objectives 41.6 Scope of the study 51.6.1 Geographical scope1.6.2 Theoretical scope1.6.3 Content scope1.6.4 Time scope 51.7 Significance of the study 6CHAPTER TWO 7LITERATURE REVIEW 72.1 Introduction 72.2 Definition of service 72.2.1 Service quality 72.3 Perception of Serv...
TABLE OF CONTENTDECLARETIONAPPROVAL HDEDICATIONSACKNOWLEDGEMENT ivABSTRACT VLIST OF TABLES ixABBREVIATIONS xCHAPTER ONE 11.0 INTRODUCTION si1.1BACKGROUND OF THE PROBLEM21.2 PROBLEM STATEMENT 21.3 OBJECTIVES OF STUDY 31.4 THE SPECIFIC OBJECTIVE 31.5 RESEARCH QUESTIONS 41.6 SIGNIFICANCE OF THE STUDY 51.7 SCOPE OF THE STUDY 51.7.1 TIME SCOPE 51.7.2 GEOGRAPHICAL SCOPE 51.7.3 CONTEXTUAL SCOPE 51.7.4 THOERATICAL SCOPE 61,8 OPERATIONAL DEFINITIONS 61.8.1 Customer satisfaction 61 .8.2 Service deliver...
TABLE OF CONTENTDECLARATIONAPPROVAL IDEDICATION IIACKNOWLODGEMENTABSRACTCHAPTER ONE: INTRODUCTION 11.0 Background to the study 11.1 Problem statement 21.3,0 Objectives ofthe study 21.3.1 General objective 21.3.2 Specific objectives ofthe study 21.2 Research questions 21.3 Scope of the study 31.4 Significance of the study 31.5 Definition of terms 3CHAPTER TWO: LITERATURE REVIEW 42.1 Introduction 42.2 Forms corruption 42.2.1 Embezzlement 42.2.2 Bribery and Extortion 42.2.3 Nepotism and Cronyism...
TABLE OF CONTENTDECLARATIONAPPROVAL 1DEDICATION IiACKNOWLEDGEMENT ivTABLE OF CONTENT vLIST OF TABLES ixABSTRACT xiCHAPTER ONE 1BACKGROUND 11.1. Introduction 11.2 Problem Statement 31.3 Purpose of the study 31.4 Objectives of the study 31.5 Research questions 31.6 Significance of the study 41.7. Scope of the study 41.7.1. Time scope 51 .7.2. Content scope 51.7.3. Geographical scope s1.8. Definition of key terms1.9. Limitations of the study 6CHAPTER TWO 7LITERATURE REVIEW 72.0 Introduction 72.1...
TABLE OF CONTENTSDECLARATION iAPPROVAL iiDEDICATION iiiACKNOWLEDGEMENT ivLIST OF TABLES viiiABBREVIATIONS ixABSTRACT xCHAPTER ONE 11.0. Background of the study 11.1.1. Historical background 11.1.2. Theoretical background 21.1.3. Conceptual background 31.2 Statement ofthe problem 31.3. Purpose of the study 41.4. Objectives of the study 41.5. Research questions 51.6. Research hypothesis 51.7. Scope of study 51.7.2. The sample scope 51.8. Significance of the study 61.9. Limitations of the study ...
TABLE OF CONTENTSDECLARATION IDEDICATION liAPPROVAL iiiLIST OF ABBRIVIATIONS ivTABLE OF CONTENTS viABSTRACT viiiCHAPTER ONE 1INTRODUCTION 11.2 Problem Statement 51.2.2 Purpose of the study 61.3 Objective 61.3.1. General objective 61.3.2. Specific objectives 61.4. Research questions 61.5. Hypothesis 71.6. Geographical scope 71.7. Time scope 71.8 Content scope 71.9. Significance of the study 81.10. Operational defmition of key words 8CHAPTER TWO 10LITERATURE REVIEW 102.1. Concepts, opinion and ...
TABLE OF CONTENTDECLARATION iiAPPROVAL iiiDEDICATION ivACKNOWLEDGEMENT vTABLE OF CONTENT viLIST OF TABLES ixLIST OF FIGURES xLIST OF ACRONYMS xiABSTRACT xiiCHAPTER ONE 1INTRODUCTION 1• I Background of the Study I1.2 Statement of the Problem 31.3 Area of Study 31 .4 Scope ofthe Study 41.5 Significance of the Study 41 .6 General Objective of the Study 41.6.1 Specific Objectives of the Study 41.7 Hypothesis 41 .8 Limitation of the study 41.9 Definition of Terms 4ChAPTER TWO 5LITERATURE REVIEW ...
TABLE OF CONTENTSDECLARATIONAPPROVAL iiDEDICATIONACKNOWLEDGEMENT WTABLE OF CONTENTS VLIST OF TABLES V1NLIST OF FIGURESABSTRACTCHAPTER ONEPROBLEM AND ITS SCOPE1.1 Background of the Study1.2 Statement of the Problem 31.3 Purpose of the StudyI .4 Research objectives 31.5 Research Questions1.6 Hypothesis of study 41.7 Scope of the study1 .7.1 Content scope .41.7.2 Geographical Scope 41.7.3 The theoretical scope 41.7. 4 Time scope1.8 Significance of the Study 51.9 Operational definitions 5CHAPTER ...
TABLE OF CONTENTSDECLARATIONAPPROVAL IDEDICATIONACKNOWLEDGMENT ivTABLE OF CONTENTS vLIST OF TABLES vniLIST OF FIGURES ixABBREVIATIONS AND ACRONYMS xABSTRACTC~A~TE~ ONE,,o,~,,,,,a,,ouu,,uo,,,,,,nu,o,,,,n,,,,,nu,,n,u,,u,,.,,,,,,,.,,,,.,,,,,,,.,.,,,,,, 1.1.0 Introduction 11.1 Background of the study 11.2 Statement of the Problem 41.3 Purpose of the study 51.4 The objectives of the study 51.5 Research Questions 51.6 The Scope of the study 51.6.1 Geographical scope 51.6.2 Content scope 61.6.3 Time...
ABSTRACT The topic of the study was banking services and performance of the informal sector in Makindye division, Kampala. The study was guided by three specific objectives, that included i) determining the extent of banking services; ii) level of performance of informal sector; iii) the effects of banking services on performance of informal sector in Makindye division, Kampala. This research employed descriptive correlational design to describe the relationship between credit financing and p...