Abstract: The government need to collect an adequate amount of revenue for various purposes, such as social, economic, and political aspect of the society. One of the most important uses of taxes is to finance public goods and services. This study aims to investigate factors affecting tax compliance in Haramaya town. Tax penality, taxpayers’ awareness, tax office capacity and tax automation were considered factors affecting tax compliance in Haramaya town. The study was conducted through a...
Abstract: Electricity is one of the essential components of basic human needs. Though, it is challenged by soaring incidence of irregular outages, low electricity access rate and high power system losses. These facts duly affect customer satisfaction, perceived quality and image of the company. The purpose of this study was to ascertain customers’ satisfaction of electricity in Harari region. To achieve the stated objectives, primary data was collected using close ended questionnaires from...
Abstract: This study was aimed at analyzing the effect of Enterprise Resource Planning (ERP) on employee job performance in Commercial Bank of Ethiopia (CBE) dire dawa district. From the ERP vendors the one which is implemented and currently under use by CBE is Oracle ERP system. It is an ERP system which allows managers and employees to access and manage information and transaction in a paperless environment. Both primary and secondary data were used for the study. Primary data were directl...
Abstract: This study aimed at investigating the effects of business ethics practices on the company’s performance, in the case of Harar Brewery Share Company. To attain the aim, survey data were collected from 189 respondents. Questionnaire, semi structured interview and document analysis were used for data collection. The samples were selected through random sampling method. The selection was made randomly from the employees of the company, who are heads of the different units of the comp...
Abstract: The influence of Management Control System on business strategies and firms’ performance has been empirically investigated in numerous studies during the past decade in several developed and emerging economies. Based on the contemporary competitive, complex, and mutable global business environments, organizations are being challenged in order to adopt business models which assist them to address the strategic uncertainties and risks faced in their business environment. The motive...
Abstract: Most African countries including Ethiopia had been using MSEs as one of the major area for improving job creations mainly for women through which their economic empowerment is sustainably realized. Based on this thousands of MSEs had been created in all regional states of the country out of which Chiro woreda of Oromia Regional State is the one where thousands of youth including women have been involving in different MSE sectors. The specific objectives were to measure economic emp...
Abstract: The purpose of this study was to identify factors that affect staff turnover and staff turnover intention at Haramaya University. Both primary and secondary sources of data were used and the primary data was gathered through questionnaires and interviews. Data was collected from both academic and administrative staff that are currently on their jobs, employees that quitted their jobs and from available compiled documents. To achieve the research objectives, mixed research design qu...
Abstract: The main purposes of this study were to examine the sources and level of energy consumption of households in Hosanna town. Energy is used for various purposes such as for cooking, transportation, employment and lighting activates. This research was carried out through cross-sectional survey design and mainly based on data collected through questionnaires and interview. Target households of survey study were 1020 households, out of these 279 sample respondents were selected from tar...
Abstract: The study is titled “measuring customer perception towards electronic tax filing system in Ethiopia (the case of large tax payer office in Addis Ababa city administration)”. The objective of this study was to assess factors that influence large tax payers‟ perception towards intention to use electronic tax filing system in Ethiopia (the case of large tax payer office in Addis Ababa city administration). This study used conveniences sampling technique and 13.4% or142 sample si...
Abstract: Human Resource Development is concerned with the provision of learning, development and training opportunities in order to improve individual, team and organizational performance. Compensation is one of the most important elements which motivate employees to contribute their best effort to generate innovative ideas that lead to better business functionality and further improve organizational performance both financially and non-financially. The purpose of this study is to assess th...
Abstract: The main purpose of the study was to investigate the existing training and development practices and their effects on employees' performance in Hiwot Fana Haramaya University Specialized Hospital. Both primary and secondary sources of data were used and the primary data was gathered through questionnaire and interviews. Stratified random sampling was employed and data was collected from 138 employees. To achieve the research objectives, mixed research design quantitative and qualit...
Abstract: The objective of the study is to examine “The Effects of Training on Employee`s Performance in Ethio Telecom: “The Case of Eastern Region”. The methodology that was used for the study was descriptive and inferential statistic such as regression and correlation to see the effect of independent variables on dependent variable; for this binary Logistic regression model was used to indicate the training practice and employees’ job performance. Primary data was collected from a ...
Abstract: Employee engagement is the level of commitment and involvement towards his or her organization and its values. The purpose of the study is to identify factors affecting employee engagement as well as examine the impact of employee engagement on employee performance. Methodologically, the research was conducted using descriptive survey method and the population of the study comprised all administrative staff in the Haramaya University. A quantitative method was applied. The question...
Abstract: Hospital is an important part of any health care system; they provide-curative care, transfer knowledge, and work as referral for patients. To achieve service excellence, hospital requires continuous efforts to improve quality of the service delivery/distribution system. Patients’ satisfaction surveys are essential in obtaining a comprehensive understanding of the patients‟ need and their opinion of the service received. They are vital tool in evaluating the quality of healthca...
Abstract: KAIZEN has been introduced in ETHIOPIA and also in Dire Dawa to strengthen Micro and Small Enterprises (MSEs) through productivity and quality improvement. The research aims to examine the practices and challenges of implementing 5S-KAIZEN among MSEs in Dire Dawa. The total population the study covers 356 enterprises which all implements kaizen. Out of which the sample size of 192 enterprises were selected for the study and carried out using questionnaires and interviews with top 1...