ABSTRACTService Quality within retail units is pivotal for satisfying customers, retaining them and creating loyalty amongst customers. This research uses SERVQUAL to analyze the gapbetween perceptions and expectations of the customer, concerning with the service at retail units in kampala city, Uganda. Customer Satisfaction level is assessed for the servicesoffered at selects retail units in the city of kampala. Five dimensions in service quality (servqual), tangibility, relia...
ABSTRACT.This research was carried out to examine the effect of internal control system on inventory Management in Joint Medical Store.The objectives of the study include the following; to examine the relation ship between budgeting and the performance of local government, to establish the effect of budgeting on the performance of local Governments, and to find outthe types of budgets used in !banda district head quarters.The methodology used include , the information generated...
ABSTRACTTb is study focused on the effect of Domestic Violence on Children’s Welfare at Quo Sub County Serere District, with the general objectives being to establish the impact of domestic violence on children’s welfare. The specific objectives of the study were to examine the causes of domestic violence among families, to examine the effect of domestic violence on child welfare, to establish challenges faced by children in families characterized bydomestic violence, ...
ABSTRACT The study examines the effects of food insecurity on households Welfare in Karamoj a, Panyangara sub-county, Kotido district. The study was guided by the following objectives; to assess whether food insecurity leads to malnutrition, to examine whether food insecurity leads to persistent poverty, to find out whether food insecurity leads to cattle rustling, to know whether food insecurity leads to inflation. The researcher used primary and secondary sources of information. With primar...
ABSTRACT This study investigated the Internal Controt System ~7C’S) that influenced financial performance (FP,) in Municipal Urban Councils in northern Uganda: a case of Kitgum Municipal Urban Council (KMUC,). The objectives of the study were: to explore the relationship between internal control activities and FP in KMLTC; to find out how the internal control environment affects FP in KIvIUC; and, to assess the impact of auditing on FP in KMUC.A descriptive research survey design was adopte...
ABSTRACT This study focused on the causes of delayed lead time and their effects on productivity in organization. A Case study of Hawse McGeorge was examined and the results taken to represent other organizations. The specific objective of his study was to scrutinize how delayed lead times cause and to what extends it affects productivity at Hawse Me George Iaborex limited and some strategies that will bring improvement to the problem in the organization. The study identified factors that con...
ABSTRACT The study aimed at assessing the effects of credit policy on the performance of microfinance institutions in Equity Bank of Uganda talcing the case study to be Wandegeya branch. The study mainly looked at credit risk policy and the performance of Equity bank and to find out whether this policy was effective to the bank. For effectiveness of the research, the researcher used a research design and data collection and analysis were used to arrange the information in such away that enab...
ABSTRACT The purpose of the research was to determine the impact of public procurement reforms on service delivery using KyanDLG as the case study. The objectives of the study are; to determine the influence of amendments on thresholds on service delivery in KyanDLG to evaluate the influence of introduction of force account on service delivery in KyanDLG and to examine the influence of amendments on administrative review process on service delivery in Kyankwanzi district local government. Dat...
Abstract Reward and compensation on team performance By Baguma Stephen Bachelor of business Administration: (Accounting option) The purpose of the study was to determine the relationship between the effects of reward and compensation on team performance in organizations especially BUDICO. In chapter one the researcher covered the background the study, stated the problem statement, the scope of the study and finally the signification of the study. In chapter two, the researcher initially start...
ABSTRACT The study sought to examine the relationship between poverty and domestic violence in Mayuge District: A case study of Baita-Bogwe Sub-County. The study objectives were; to identify the causes Dfpoverty in Mayuge District particularly in Baita-Bogwe Sub-County, to establish factors influencing ~lomestic violence in Mayuge District particularly in Baita-Bogwe Sub-County and to examine relationship between poverty and domestic violence in Mayuge District particularly in Baita-Bogwe Sub...
ABSTRACTThe purpose of the study was to establish whether the introduction of the E Tax system in Uganda enhanced the performance of the URA in relation to efficiency in tax administration following several claims of lack of transparency, inadequate education on tax matters and corruption in the assessment of taxes. The study objectives involved evaluating application of the E Tax system in Uganda, evaluating the efficiency of tax administration in Uganda and to establish the relationship bet...
ABSTRACT The research carried out on “The impact of immigration on Somali culture in Uganda, Kisenyi mengo” was aimed at establishing Somali culture in Kisenyi, Uganda. The focus of the research also analyzed the socio-economic needs of the Somali immigrants in Uganda. The investigation was also based on the metrics relevant to the rights of the Somali immigrants and the effective mechanisms required safeguarding their educational and fundamental human rights. The theories relating immigr...
ABSTRACT Kabarole district is among the five districts in the Rwenzori Mountains in western Uganda Known to the locals as the Mountains of the Moon’, the Rwenzori also constitute a natural barrier on the country’s border with the Democratic Republic of Congo (DRC). Kabarole District is part of the Kingdom of Toro. Its main town is Fort Portal Kabarole District is bordered by Ntoroko District to the north, Kibaale District to the northeast, Kyenjonjo District to the east, Kamwenge District...
ABSTRACT The main purpose of this study was to examine the taxation policy and performance of small and medium enterprises using Lubaga division, Kampala district as a case study. With a highly competitive business environment today. taxation policies plays an important role in management of Small and medium enterprises. It is important for small businesses to establish taxation policies that improves performance of workers. The study was guided by the following questions: (i) What are the ta...
ABSTRACT The study was to establish the effect of advertising on sales volume m multinational companies. It was guided by the following objectives, to understand what is advertising, to understand what is sales, to establish what a effective good advert should contain and establishing the relationship between advertising and sales in multinational companies. Advertising as one of the marketing strategy to has influence on sales volume as it helps in making customer to be aware of the company ...