The purpose of this study was to investigate agency banking and its effect on non-financial performance of Commercial Banks in Kenya. More specifically, the study sought to establish the extent to which system security, float, agent staff retention and support by banks aspects affect non-financial performance of Commercial Banks in Nakuru CBD. To achieve the objectives of the study, a descriptive research design was adopted where all 136 agents drawn from various commercial banks within town ...
With the development of strategy, strategic literature aspect of human resource management in the organisations has been among the most remarkable subjects of research papers. The 21st -century companies are keen on human resources as they are the assets for an organisation. These assets play a significant role in enhancing the performance of a company. As these companies look towards optimising their human resources practices, they evaluate solutions that provide strategic human resource/cap...
Organizations exist and operate in dynamic environments. To survive and remain competitive in the evolving and highly competitive environment, organizations need effective change management strategies to develop the capacity to adapt to the changes. The study was aimed to determine the effect of change management on the adoption of ICT systems in parastatals in Kenya. The study project was based on three objectives: to identify the effect of employee training on the adoption of ICT systems, t...
The purpose of this study was to investigate the effect of school culture on leading strategic change in public secondary schools especially in Nakuru Sub-County. The specific objectives were to examine the effect of goal orientation, find out the effect of team orientation, assess the effect of customer orientation, and evaluate the effect of cultural strength on leading strategic change in public secondary schools in Nakuru SubCounty. Descriptive survey method was used, targeting six hundre...
A customer is one of the significant assets for any profit-making firm, hence most profit making firms strive to acquire and retain as many customers as possible so as not to experience nose-diving of profits. While few existing researches have shown that product and or quality of service results in acquisition and retention of business customers, some few researchers with little empirical data also recommend that corporate image and customer loyalty affects acquisition and retention of exist...
Public Commissions in Kenya are importance arms of the executive in the management of constitutional affairs. The aim of this study was to investigate the effects of internal audit on performance of public commissions in Kenya. The specific objectives of the study were; to determine the effect of expertise of the internal auditing staff on the performance of Public Commission in Kenya, to examine the effect of internal audit controls on the performance of Public Commissions in Kenya and ...
There has been stiff competition amongst transport companies which has resulted in the steep decline of road freight rates of between 20% and 30% across various transport companies. Furthermore, the transportation costs in the Northern Corridor from Mombasa to various destinations across East African Community has reduced. In wake of such challenges, it raises concerns on the financial performance of the road transport companies in East Africa and how the organizational policies they have ado...
Quality in higher education has been important for decades. In Kenya, quality in universities was embraced some years back by facilitating the vigorous vetting of programmes; matching the programmes with the existing capacity and competent sourcing of human resources to run the programmes. Part-time employment has thus become a common phenomenon in the higher education sector in Kenya. With the increase demand of education in Kenya, most universities have established many satellite campus...
A good strategy that is not implemented is as bad as a poor strategy. Emperical evidence postulates that organizations spend more time and effort in strategy development than in strategy implementation. This has led to many organizations’ failure to realize their desired results. This research sought to evaluate determinants of successful strategy implementation in universities in Kenya and identify areas of improvement in the process of strategy implementation. The objectives of this study...
Food Security is a vital cog in every fiscal and monetary growth of all countries worldwide. It is a state when all people have economic, social and physical access to nutritious, safe and sufficient food that meets food preferences and dietary needs for a healthy and active life at all times. Lack of funding confines farmers’ productivity and improved income hence a major impediment for farmer’s especially small-scale farmers in third world countries. The purpose of the project was ...
Increased non-performing loans and the availability of substandard products among SACCOs in Kenya has been a major challenge facing these cooperatives. The current study aimed at determining the influence of product pricing, product delivery, product quality and product design on performance of SACCOs in Kenya. The study was grounded on resource-based theory and stakeholders’ theory that portrays the need to focus on stakeholders’ needs when coming up with product strategy. The study...
The study was to determine roles of growth support programs on performance of micro and small enterprises with a focus of Anza Entrepreneurs Limited (Anza) in Tanzania. The research objectives were to find out the role of financial sector deepening program in enabling enterprises access financing and meet their financial needs to enable their performance; to establish the role of business development services program performance; and to determine the role of business sector program suppo...
Globally Monitoring has become an important tool through which environmental, economic and social sustainability can be attained. Monitoring helps those interested with initiatives with determining that progress is being made in accordance with goals. The study generally determined how monitoring practices influence projects performance at the water sector trust fund. Specifically, the study focused on how monitoring planning, monitoring tools, monitoring techniques and adoption of monit...
Interactions of bird species with their biotic and abiotic environment influence their occurrence and spatial distribution. This is because physical and biological conditions vary along an ecological gradient. Elevation gradient, vegetation mosaic and climate variations can influence avifaunal diversity and assemblages. Birds being very good indicators of the state of the environment can be used to demonstrate the impact of these changes on species communities especially in an Afromontan...