ABSTRACT The main purpose of the study was to establish the factors influencing the reporting patient safety incidents at Gertrude's Children hospital. The study employed a descriptive mixed method with both quantitative and qualitative study design. Fifty two nurses from the inpatient units participated in this study. A standard checklist extracted from Q-pulse, a structured questionnaire and in depth interviews guides were used for data collection. Statistical package of social science...
ABSTRACT Classical economic theory has for quite some time now assumed that the customer is a very logical thinker who makes purchasing decisions while being influenced by rationality. This is to mean that core product perspective, are seen to be the main tenets that inform consumer decision making bearing in mind the fact that tangible product qualities influence the purchasing decisions of a consumer. Use of data and analytics helps the organizations understand the customers more for examp...
ABSTRACT The attainment of universal health coverage is a top global priority as advanced by WHO and member countries, including Kenya. Social health insurance schemes, like the Health Insurance Subsidy for the Poor serve as one of the means to achieve the UHC challenges of access to care, equity and affordability of services. The purpose of this study was to assess effectiveness of such SHI programmes in improving satisfaction, access and utilization of healthcare among the beneficiaries in...
ABSTRACT According to the World Health Organization, approximately 15% of the global population have some form of disability and are more likely to be unemployed compared to the general population. In Kenya, there is limited data on the number of persons with disabilities (PWDs) and like most developing countries PWDs experience low levels of employment and are more likely to be discriminated against getting paid employment. It is evident that Employers’ policies and practices play a criti...
ABSTRACT Given that private institutions issue 91% of pharmaceutical products in the country, they play a critical role in ensuring that HIV self-testing kits are distributed to the populace. To achieve this, pharmacies need to be advised to implement data-driven marketing initiatives. Establishing the impact of each of the 4Ps (product, price, place, and promotion) of the marketing mix would allow creation of a more effective marketing approach; such an approach would benefit multiple stake...
ABSTRACT The movement from traditional branch banking to mobile banking has caused banks to come up with strategies to attract more customers and retain existing ones. The desire to reduce both operational, administrative cost and competition has driven banks to adopt mobile banking. Technological advancements in the area of telecommunications and information technology have continued to revolutionize the banking industry. The Kenyan banking sector has witnessed many changes since the beginn...
ABSTRACT This study aimed to advance insight on remission in schizophrenia in the workplace by examining absenteeism and presenteeism of employees. It measured the absenteeism and presenteeism of employees in businesses in Nairobi with remission in schizophrenia attending Mathari National Teaching & Referral Hospital follow up clinics with the aim of recommending a strong talent management strategy. The study adapted a quantitative method of research. All the questionnaires were filled. The ...
ABSTRACT Universal Health Coverage (UHC) is among the global goals pursued by the Kenyan government. Currently, the country faces the burden of communicable diseases, chronic diseases and non-communicable diseases. To develop policies that ensure access to needed healthcare services and financial protection for all, examining out of pocket costs and the incidence of catastrophic health expenditures among households with chronic disease in Kenya is an important research and policy question. D...
ABSTRACT Information and Communication Technology (ICT) is viewed as a driver for both developed and developing countries. The benefits of ICT adoption by organizations range from opportunity and market access to operational efficiencies and making enterprises more competitive and successful. In assessing the usefulness of ICT in agriculture, significant strides in efficiency can be achieved through the use of modern technology in upstream and downstream processes within cooperative societie...
This paper re-examines the core tenets of our “Proactive-interactive-symbiotic approach to long-term cultural change”, also known as the “Symbiotic School of socio-cultural change”, against the backdrop of eminent pre-existing schools of thought such as the Culture and Personality School, Cultural Determinism, Cultural Relativism, and diffusionist schools such as the British School, the German School and the American School, and other ethnographic methods and techniques to revalidate ...
ABSTRACT In today’s globalized and digitized trading environment, governments have been keen to ensure that trade barriers are significantly reduced through Information Technology solutions. Though these solutions adopted have reduced barriers to doing business, increased transparency and improved and access to information for citizens, these governments have had to spend resources such as time and money on change management. The purpose of the study was to assess the change management pro...
ABSTRACT There is a need for healthcare workers to acquire managerial and leadership skills for their training to be relevant to the needs of the country and the community they serve. The main challenge is lack of leadership and managerial skills. With this gap in mind, Strathmore Business School (SBS) launched an MBA in Healthcare Management in 2013 to train health care workers and managers in leadership and managerial skills. The main objective of the study was to assess the experience of ...
ABSTRACT The purpose of this study was to examine how safety compliance influences performance among small and medium construction enterprises in Nairobi County. The specific objectives were to determine the influence of leadership involvement in safety, safety management practices, staff safety training, and investment in safety on the performance of SME construction firms in Nairobi County. Accident theory formed the theoretical framework of the study. The study subscribed to the pragmatic...
ABSTRACT This study assessed the role of table banking on socio-economic empowerment of women in Laikipia County. The main objectives of the study were to measure the level of awareness of table banking in the county, determine the factors motivating women to borrow using table banking, examine the benefits of table banking as well as investigate the sustainability of table banking. The study was carried out in Laikipia County targeting women who currently belong and those who had left table...
ABSTRACT Audit firms are associated with intense work load, long hours, a stressful environment and cut throat competition among associates. Is it possible for a woman to succeed in this environment and rise to the level of Partnership? The purpose of the study was to examine the low representation of women at Partnership level in the Top 4 Audit firms in Kenya. The objectives of the study were to examine the factors that contribute to the career progression of women; assess the factors that...