EXECUTIVE SUMMARY Ghana’s hospitality and political stability over the years has made it an attractive destination for tourism and foreign investment. This produces numerous opportunities for companies in the hospitality industry such as hotels and tourist companies to expand their services and reach a larger market. Ramada Resort, Accra, a beachside resort located at Teshie-Nungua in the capital city of Ghana-Accra, has however been subject to a constant decline in customer base which form...
ABSTRACT Over the years, international organizations and national governments have recognized the need to protect the rights of workers. Without such protection, workers are at risk of working under poor conditions without policies that cushion them against such risks. The existence of national parental leave policies aimed at supporting working parents is one such protection provided to workers globally. Studies have proved that the provision of such policies increase employee performance, j...
ABSTRACT This research paper seeks to determine the relative importance of the factors that influence consumer choice of vehicle fuel retail brands. Using the consumer choice criteria model which groups choice factors into hedonic and utilitarian criteria, this study introduces factors that are influential to brand choice. Hedonic criteria include brand image, brand loyalty, social influence and advertising. Utilitarian criteria on the other hand include price, product, convenience, value add...
ABSTRACT This research paper studies the impact of banking regulations on the performance of universal banks in Ghana. The study uses OLS regression for panel data to analyze the impact of the banking regulations on profitability and efficiency metrics of six universal banks listed on the Ghana Stock Exchange. The research uses data collected from 2005 to 2017. The first aim of the study is to identify previous regulatory changes and their impact on the performance of the universal banks. The...
ABSTRACT In an era where basic education and equal opportunity are perceived human rights, governments and different stakeholders are continually making adjustments to how education is provided for children with dyslexia. Although this global social justice agenda has translated into the Ghanaian educational system, most of the efforts have been towards accommodating traditional disabilities. Consequently, the instructional accommodations needed by children with dyslexia to help remediate the...
ABSTRACT The development of a private equity secondary market was researched with emphasis on the necessary conditions for the bedrock on which a strong private equity secondary market would prosper. The research looked at the presence of an operational and legal framework, availability of market participants and the possibility of developing a private equity secondary market. The significance of this research is to come up with a platform on which private equity funds could buy and sell priv...
EXECUTIVE SUMMARY Ghana Tourism Authority is the public service agency responsible for promoting regulating tourism in Ghana as well as licensing and classification of tourism facilities and services, research and development. The Authority replaced the Ghana Tourist Board in 2011. The goal of the Authority is making tourism in Ghana the leading sector of the economy. The Authority envisions Ghana as the tourism capital of West Africa. The Authority aims at promoting Ghana on a global platfor...
ABSTRACT Developing countries generally have a major problem in making potable and clean water accessible to their people in both the urban and rural communities. There is the need for individuals, groups, institutions and the government to find ways to curb this situation which is affecting rural and urban communities in Ghana. Micro financing is the “provision of small size loan and other financial services to low income household.” (Montgomery & Weiss, 2006,). It is important to note t...
Abstract The concept of quality has been in existence since the concept of Taylorism championed the attainment of quality through inspection (Connor, 1998). A boom of this concept in the nineties brought about the Total Quality Management (TQM) movement, while the creation of the Baldrige award has motivated more firms to adopt the practice of TQM in their operations. TQM requires the involvement of every employee in the organization. It also involves the use of teamwork for continuous improv...
ABSTRACT The development of the country is severely hampered by a lack of research into our problems and effective ways of solving them. This underdevelopment of the nation’s research capabilities is attributable to a lack of data that is necessary for information to be produced by the research. Using Ghana’s e-government policies and the National Information Technology Agency as a case study, this paper discusses how the data availability level is promoted or undermined as Ghana’s inex...
ABSTRACT The insurance industry in Ghana represents one of the vibrant areas of the fast growing service sector. The objective for the study was to find out the perceptions customers had regarding the level of service quality provided during the service encounter and how it translated into forming the right image for the company. The study showed that majority of customers who had received service at CDH Insurance was of the opinion that, the service was of high standards. It was also showed ...
ABSTRACT Studies indicated that women and men experience conflict, displacement and return differently. In post-war contexts, gender aspects of returnee reintegration have however not been adequately addressed by researchers and policy makers. This study, therefore, examined the gender aspects of the governance of reintegration of returnee refugee Liberian women. It identified the challenges and factors affecting reintegration. Qualitative methods of data collection were employed. One hundre...
ABSTRACT A public pension system is the only system that guarantees income security for the aged, regardless of any economic change in the future. In this regard, a pension is seen as a social and economic necessity that society should embrace in the quest to alleviate poverty and provide economic security that will enable individuals to cope with life's major risks. The purpose of the study was to investigate the effectiveness of the current tier-three pension scheme in providing adequate so...
ABSTRACT The general objective of this paper was to investigate the relevance and efficiency of Yoruba gods in the administration of punishment and justices on crime commitment. Two Yoruba gods (Sango and Ogun) were principally chosen. Six hundred (600) participants were conveniently sampled from three localities from three geo-political states in the western part of Nigeria. Univariate and bivariate analyses were used in the description of the samples and frequency distribution tables were e...
The relations between state and society under authoritarian rule in Africa has been described as a case of states without citizens (Ayoade 1988). The consolidation of single parties, president-for- life, extensive security establishments, widespread inequalities, and personal rule has involved the denial of the peoples' right to participate in the decision-making process and sometimes the suspension of the constitution which defined those rights. Governance has often been reduced to the pra...