ABSTRACT This research investigates E-Business adoption in the banking industry using Barclays Bank Nkawkaw Branch in the Eastern Region of Ghana as the research case. The research aims at identifying the benefits of adopting e-business, the barriers that will prevent firms from enjoying the benefits, and the challenges faced by organisations when adopting e-business, in recent days where due to the rising global economy, electronic business has become a necessary module of business strategy ...
ABSTRACT Corporate governance refers to the mechanisms, processes, and relations by which corporations are controlled and directed. Corporate governance is an element in monitoring the process of financial reporting system. This thesis investigates the impact of corporate governance mechanisms on firm's voluntary information disclosure using four years data from the year 2009 to 2012 with a sample of eight Ghanaian banks listed on the Stock Exchange. Corporate governance mechanisms considered...
ABSTRACT The study assessed the performances of Ghanaian banks in terms of their liquidity, solvency, and profitability by applying financial ratios on the published audited financial statements. The population of the study consisted four of the domestically controlled banks. Data gathered was analyzed using liquidity, leverage, and profitability ratios. Current ratio, quick ratio, and cash ratios were used to assess the liquidity of the banks. Additionally, debt to asset ratio, long te...
ABSTRACT In recent times, there have been recurrent reports on financial irregularities persisted in a lot of Senior High Schools in Ghana by the Auditor General simply because of laxity in controls and disregard of financial rules and regulations. Financial control activities are aimed at achieving desired return on investment. Heads of institutions use financial statements such as budget and other financial tools to exercise financial controls in the form of using policies and procedures es...
ABSTRACT With limited data on the awareness of changes in the use of antimalaria drugs and availability and use of artemisinin-based combination therapy (ACT) in the context of the Roll back Malaria program, we conducted this descriptive cross sectional study of 262 registered women attending antenatal clinics and 233 mothers of under five children.
Wells Fargo is in the news, but for the wrong reasons. The company has been fined US$185 million and more than 5,000 employees have been fired for secretly creating more than 2 million customer accounts without the customers knowing it. Indications are that the woes of the bank are only just beginning. The scandal brewing is a result of the “Gr-eight” Initiative, a cross-sell initiative by the bank which takes advantage of customer loyalty to increase the average number of products held b...
Abstract This paper investigates the internationalisation strategies of Ghanaian service companies within the economic community of West African States (ECOWAS) market. The topic was necessitated by the increasing interest in the study of internationalisation processes of local firms in this era of globalisation, which hitherto was the preserve of multinational enterprises from the developed world. There is very little research on internationalisation processes of firms within the developing ...
ABSTRACT The study investigated customer satisfaction level towards self-service technology within the Ghanaian banking industry. Specifically, the aim of the study was to measure customers’ satisfaction level with Technology Based Self-Service, to establish the selfservice technology quality variable that had the most significant impact on the respondents’ satisfaction levels towards Technology Based Self-Service and finally to establish the challenges customers had with Technology Bas...
ABSTRACT Globally, conflict between work and family has gained the attention of researchers. This heightened interest can be attributed to the effects of work-family conflict on individuals and organisations. Hence, this study sought to ascertain the relationship that exists between work-family conflict and satisfaction while examining whether social support can have an effect on the relationship between them. In order to achieve the objectives of the study, the study made use of quantitative...
ABSTRACT Maternal health remains a major issue in Ghana. Policies and programmes to address this phenomenon have been varied. The current policy by the Ministry of Health calls for skilled birth attendance for all and barring traditional birth attendants (TBAs) from conducting deliveries especially in communities with health facilities. No comprehensive studies have assessed the likely impact and response to the new maternal health policy in Ghana. The aim of this thesis therefore is to ...
ABSTRACT The study examines the effect of audit committee characteristics on risk disclosure in annual reports of listed firms in Ghana for the period 2003 - 2015. Using a sample of 30 listed firms, content analysis technique was employed to compute risk disclosure indexes for quantity and quality of risk disclosure while regression analysis was conducted to examine the effect of audit committee characteristics on risk disclosure. It was found that on average listed firms in Ghana disclo...
ABSTRACT Internal marketing has attracted a lot of interest from researchers and practitioners over the last three decades. However, its relationship with employee satisfaction and corporate brand performance has not been systematically investigated. The purpose of this study is to explore the direct relationship between internal marketing and corporate brand performance and the indirect relationship through employee satisfaction and corporate brand performance .Data was collected from two hu...
ABSTRACT The purpose of this paper is to examine the determinant of customer loyalty in the telecommunication industry of Ghana. Deliberations on literature discussed issues on the concept of customer loyalty, classification of customer loyalty, customer satisfaction, service quality, empirical studies of loyalty among mobile phone users and outline on the profile of telecommunication companies in Ghana. On the basis of literature materials, a list of factors were extracted as determinants of...
ABSTRACT A COMPARATIVE STUDY OF TIME MANAGEMENT PRACTICES AMONG DAGAABA HOUSEHOLDS IN AKORO AND JIRAPA Elizabeth M. Ba-ama Dr. Mrs. Laetitia A.P. Hevi-Yiboe University of Ghana, 2002 Major Supervisor The study was conducted in Akoro and Jirapa in the Upper West Region of Ghana. The aim of the study was to find out how Dagaaba households in the rural and urban settings use their time to accomplish their goals. It was hypothesized that: HOi. There is no significant difference between th...
ABSTRACT This study examined the factors that influence entrepreneurial intention for business start-up among students of Ho Technical University in Ghana. Using the deductive research approach, the correlational study design and the multistage sampling method, 260 accounting, management and statistics students were selected to serve as subjects for the study, from a population of 804 students. All 260 students responded to the instrument after several follow-up were made by the researcher,...