ABSTRACT Exchange rate volatility has a direct impact on import and export trade. The adoption of a flexible exchange rate regime after the demise of the Bretton Woods system of exchange has become a major source of risk to trade and therefore, negatively affects imports which are critical to the development and growth of third world countries. This study therefore, examined the impact of exchange rate risks on the profitability of auto parts dealers (importers) in Ghana who have carried on t...
ABSTRACT Customer satisfaction plays an important role in business strategy and acts as a key factor in the sustainable development of organisation. It is regarded as a fundamental determinant of long-term organization’s success and widely accepted that satisfied consumers are not concerned on price, less influenced by competitors attack and loyal to the firm longer than dissatisfied customers. The study examined service quality, customer satisfaction and brand equity in Presbyterian basic ...
ABSTRACT Women lack economic resources, and have limited access to financial and non-financial resources. Over the years, credit facilities have been made available to women in the hope of improving their wellbeing. However, some school of thought have remained critical about the role micro-credit plays in the wellbeing of women. Given this, this study sought to explore the extent to which micro-credit can improve or contribute to the wellbeing of women, with emphasis on their income l...
ABSTRACT The study examined the impact of exports on economic growth in Ghana using annual data for the period 1980 to 2013. Applying popular time series econometric techniques of cointegration and vector error correction estimation, the study sought to explore long-run and short-run relationships between exports and gross domestic product (GDP). The Johansen‟s cointegration test revealed the existence of long-run relationships between real GDP, exports, gross capital formation and labour i...
ABSTRACT The current economic trends have made it important for all institutions; both private and public to maintain effective internal control systems. Internal control has attracted intense debate and attention across industries in accounting and auditing literature over the past decades. The regulatory and institutional framework has improved significantly over the years yet still the Tema Development Corporation (TDC) in particular is faced with lots of challenges. It is against this bac...
ABSTRACT The purpose of the study is to investigate E-marketing and hotel performance with emphasis on three E-marketing tools namely; website, e-mail and social media. Previous studies that have looked at electronic marketing and hotel focused on adoption of the internet and electronic use in hotels. Others focused on the financial performance of electronic marketing: that is, return on investment, profit and loss and sales margin, to the neglect of other relevant issues such as the effect E...
ABSTRACT Credit creation process exposes banks to high default risk which could lead to financial distress including bankruptcy. The objective of the study is to identify the key determinants of credit risk faced by the banks in Ghana and to assess its impact on their financial performance in terms of profitability. The study is based on data from seven banks operating in Ghana for a 15-year period ranging 2001 to 2015. The study showed an inverse relationship between capital adequacy and cre...
ABSTRACT Profitability has always been considered as a primary indicator of dividend payout ratio. There are numerous factors other than profitability that affect dividend decisions of an organization, namely, earning per share, current ratio, debt to equity ratio and price to book ratio. Available literature suggests that dividend payout ratio is positively related to profits, cash flows and it has inverse relationship with debt to equity, retention ratio and price to book ratio. This disser...
ABSTRACT As part of its conditions of services the Ghana Education Service (GES) offers career advancement opportunities to its staff to progress from one rank to another. The practice of promoting teachers has been bedeviled with some challenges which have caused a lot of discomfort in the teaching fraternity within the GES. Hence, this study assesses the Staff Promotion of Teachers in the Accra Metro Education Directorate, using the interpretative paradigm to analyse qualitative data, colle...
ABSTRACT The research investigated the sources and the average weekly income of household heads, examined amounts spent on needs; identified financial challenges faced and investigated strategies adopted to handle the challenges. The population of the study covered all household heads living in Nima East and West, a suburb of Accra. Descriptive survey was used and simple random sampling was used in selecting 120 respondents. Semi-structured interview schedule was used to elicit information f...
ABSTRACT This quantitative study investigated the effects of mobile money services on the growth of SMEs in Ghana using SMEs in Tarkwa Nsuaem Municipality as a case study. The study sought to answer the questions: which types of mobile money services are SMEs currently aware of and use for their business? How have mobile money services affected the sales revenue of SMEs; and what is the level of service quality of mobile money services in the Tarkwa Nsuaem Municipality? For this purpose, a qu...
ABSTRACT This study examines the credit appraisal process and repayment of Bank loans at Ecobank. Specifically, the study investigates the appropriateness of the credit appraisal process of Ecobank, the relationship between loan officers and customers and the effect of loan officer – customer relationship on the credit appraisal process. The study also identifies strategies to help improve the credit appraisal process of the Bank. A face-toface household-level survey of 142 respondents is...
Festivals and ceremonies are part and parcel of African culture, usually in all its pump, merriment and pageantry. However, with the increasing wave of criminal activities in Nigeria especially in Edo state, festivals and ceremonies are being redefined and conceptualized in practice. Only recently a new festival ‘Festival of Curses’ was brought to the fore in combating crime in Edo state. The study therefore seeks to explain the festival as a traditional mechanism in crime control, t...
ABSTRACT The study was conducted to examine the effects of HRM practices on the Employee‟s job performance using University of Education, Winneba-Kumasi campus as the study area. It aimed at describing and identifying the kind of HRM Practices that exist in the University taking, employees perception about it and some challenges thereof. The researcher uses the stratified simple random technique in the study. Using explanatory and quantitative research designs, 115 staff comprising 5 Deans...
ABSTRACT The main purpose of this study was to evaluate the effectiveness of internal control systems in tertiary institutions in Ghana. The specific objectives included: to review the types and effectiveness of the internal control systems in University of Education, Winneba (Kumasi Campus) (UEW-K); to examine the measures put in place to enhance the effectiveness of internal controls in UEW-K; and to recommend appropriate ways that will improve the effectiveness of internal control activit...