ABSTRACT The main aim of this study was to assess how leaders’ emotional intelligence influence the creativity of employees in indigenous Ghanaian banks. Moreover, the study examined how employee voice acts as a mediator for the leaders’ emotional intelligence-employee creativity relationship. Specifically, the objectives of the study were to examine the relationship between leaders emotional intelligence and employee creativity in indigenous Ghanaian banks; to determine the relationship...
ABSTRACT The subject of leadership is of keen interest to mankind. Attention is therefore paid to the selection of leaders. However, the 21st century has been revolutionised with many global concerns. One such concern is the choice of a leader. This study therefore sought to investigate the process of selecting leaders in churches under the Ghana Pentecostal and Charismatic Council (GPCC). The qualitative research approach was adopted to understand the uniqueness of leader selection in the c...
ABSTRACT The study examined improving of relationship marketing in financial service sector in GCB Ltd, UCC Branch. The descriptive survey design was adopted in the study. A sample size of 200 was selected for the study. Self-developed questionnaire was used for data collection. Descriptive statistics was used to analyse the data including frequencies and percentages. The results revealed that majority of the customers agreed that GCB Ltd, UCC Branch adopted and implemented some relationship ...
ABSTRACT The study sought to examine the relationship between human resource development practices and employee performance in Goldfields Tarkwa Mining Department. A descriptive survey research design was used in the study and questionnaire was used to elicit information from the workers of Tarkwa Mining Department. The simple random sampling method was used to select the 200 respondents as the sample for the study. The data collected were analysed by the use of the Statistical Product and Se...
ABSTRACT Human resource development is a combination of training and education that ensure the continuous improvement and growth of both the individual and the organisation. Human resource development which builds personnel capacities to handle various technical and managerial activities in most institutions in Ghana has been a source of worry. The study examined human resource development and its contribution to teaching and learning in the Tamale Polytechnic. Primary data were collected fro...
ABSTRACT The study set out to assess the effectiveness of in-service training programmes of the Atiwa District Directorate of Education. A descriptive design was adopted to study 168 teachers who were participants of the teacher training programmes conducted by the Ghana Education Service for teachers in the Atiwa District. Questionnaires were used to collect data from teachers and statistical tools used to analyse the data collected included means, medians, frequencies, and percentages. The ...
ABSTRACT Mergers and acquisitions have become the dominant mode of growth for firms seeking competitive advantage in an increasingly complex and global business economy. Research indicates, however, that many mergers have not resulted in the expected benefits, in part because business organisations have neglected the human resource and or the industrial relations aspects of the change. The study which looked at the management of industrial relations in the merger between Ashanti Goldfields Co...
ABSTRACT Organisations achieve good results when the employees are motivated. This study was conducted to assess the factors of motivation that influence staff of Value Added Tax (VAT) Service to remain committed to the Service and their job. Descriptive research design was used for the study. Of the required sample size of 278 from a study population 1094 from 27 regional offices, mixed method comprising purposive, stratified and random sampling was used to arrive at a sample size of 111. Th...
ABSTRACT Recruitment and selection as a human resource management function, is one of the activities that impact most critically on the performance of an organisation. It has an important role to play in ensuring worker performance and positive organisational outcomes. This study seeks to examine the recruitment and selection practices in Ghana Navy. A descriptive survey design was used for the study and data were obtained from thirty team leaders responsible for recruitment and selection in ...
ABSTRACT Employee job description is critical for ensuring the performance of employees in an organization. Specifically, the study aimed at identifying the practices of employee job description, evaluating the work performance of employees, and examining the association between job description and work performance at the NHIA. A structured, self-administered questionnaire was distributed to a sample of 168 workers at various departments and units at the Authority. From the findings of the st...
ABSTRACT Teacher turnover is a phenomenon that has assumed a global dimension, requiring more attention from all stakeholders in Ghana. This study examined the factors that influence turnover intentions, the effects of turnover intentions on teachers’ commitment to Ghana Education Service (GES) and the teaching profession and how to reduce turnover intentions among teachers in the Bolgatanga Municipality. The study adopted a survey research design. A total sample of two hundred and fifty f...
ABSTRACT People cannot fully enjoy their personal lives whiles achieving all their job related goals. In many situations, people are forced to make compromises; conflict between their work and family are no exception. Work-family conflict is a determinant in maximizing productivity in every industry and in fulfilling the duties in respective homes. Parents are saddled with a lot of work and they are again demanded to care for their children. The inter-role conflict that occurs when engaging i...
ABSTRACT Due to the nature of the work of University lecturers’ they are likely to experience high mental workload and varied behavioral outcomes such as job satisfaction. These conditions may invariably affect how well they will be able to balance their work and personal lives concurrently. Notwithstanding these causal relationships, the working conditions of lecturers’ can influence their work-life balance. As such, the purpose of this study was to assess the effect of University lectu...
ABSTRACT The study assessed human relations and job performance in Anglo Gold Ashanti Limited at Obuasi . Four research questions were formulated to guide the study. A descriptive survey design was employed. All workers of Anglo Gold Ashanti at Obuasi constituted the population. The population was rendered into stratas which represented the five divisions or departments in the company out of which 3% of the respondents were randomly sampled from each which resulted in the selection of 131 res...
ABSTRACT In this modern, dynamic and complex business environment, organisations including commercial banks are under immense pressure to acclimatise to changes, opportunities and challenges in bid to compete and survive. This therefore puts pressure on staff to meet target. In this regard, staff may either have to concentrate more on their job to meet the demanding target at the neglect of their family and vice versa. It is in this regard that the current study seeks to examine the effect of...