ABSTRACT This paper reviews the financial management system of the Legon Interdenominational Church in light of the financial mismanagement issues of misconduct arising in recent times. It focuses on the cash management, investment management and internal control and accountability mechanisms of the church as they present a more reflective depiction of the entire system. It was a qualitative study that employed the use of interview, observation and document reviews as tools to appraise the ...
ABSTRACT The study has investigated the relationship between employee retention and customer satisfaction in the Tanzanian banking industry, FINCA Microfinance Bank as the case study. The specific objectives were, to examine the level of employee retention, to assess the level of customer satisfaction and to examine the relationship between employee retention and customer satisfaction. The study has employed an explanatory cross-section survey design. Data were collected by using a questionn...
ABSTRACT Customer relationship management has been broadly thwarted as the panacea to improving supplier-customer relationship in literature. However, business-to-business relationships are often characterized by deeply complex relationships in the supply chain. This research therefore evaluates the customer relationship management practices/initiatives employed by Guinness Ghana Breweries Limited (GGBL) as a supplier to manage its relationships with trade partners in the supply chain. It so...
ABSTRACT The purpose of this project was to determine the impact of Mobile Money services on Retail banking in Ghana with emphasis on three selected banks, Ecobank Ghana limited, GCB Bank Limited and Fidelity Bank Ghana Limited. These banks were selected based on their share of industry deposit contribution. A close ended questionnaire was designed and used to collect data from one hundred and thirty-three (133) respondents using convenience sampling. The respondents were customers and poten...
ABSTRACT The purpose of the study is to research into road infrastructure construction dynamics with focus on causes of delays and its effects on pedestrians’ safety in Ghana. Using a comparative analysis to examine dynamism in road infrastructure construction delays and its effects on pedestrians’ safety, Lapaz (N1) and Madina (N4) highways in Accra Metro and LaNkwantanag Madina Municipality respectively were selected for the study because N1 was successfully completed on time while N4 ...
ABSTRACT The aim of this thesis is to contribute to the knowledge about Online Brand Communities and their influence on Brand Loyalty. More specifically, it focuses on measuring the role of brand commitment and trust within online brand communities to engender brand loyalty. This is done by adopting and adapting the model of Laroche et al. (2013) that explains the influence of Online brand communities on brand loyalty. Brand commitment, considered by many authors as relevant in this constell...
ABSTRACT Social media provides a virtual network place where individual and organisations are able to enjoy and express their opinions, exchange opinions, distribute and control messages anywhere anytime. The use of SM has aided an exceptional growth in the way people interact with each other and do business. Unlike the traditional advertising tools of marketing communications, SM platforms, allow consumers to make inputs into the brand messages displayed by various companies, making SM a mo...
ABSTRACT This thesis explores the defecation practices and preferences of the people of Ayikuma, a peri-urban community in the Shai-Osudoku District of the Greater Accra Region. The community has few social amenities: There is only one public-private toilet facility serving residents but this facility is hardly patronised. The majority of the people practice open defecation. The study was undertaken against the backdrop that understanding local conditions and specific needs of people is nece...
ABSTRACT The popularity of visible body modification has soared in recent times especially among the millennial generation. However, research on visible body modification has focused predominantly on its health implications. Little is known about the impact of visible body modification in the organizational context. The objective of this study was to examine the perception of visible body modification and experiences of persons with visible body modification. Using a mixed-method approach, ...
ABSTRACT Diabetes as a metabolic disorder predisposes patients to both biomedical and psychological dysfunctions. The aim of the study was to determine the pattern of neuropsychological deficits and quality of life among individuals living with Type 2 diabetes mellitus in Ghana. One hundred (100) participants comprising 50 patients with Type 2 diabetes and 50 healthy controls matched on age and education were recruited. Using a battery of neuropsychological tests and behavioural measures, da...
ABSTRACT The importance of economic growth and development for social welfare improvement cannot be overemphasized. For this reason, every country across the globe, especially, the developing and less developed ones, are making every effort necessary to develop and provide their citizens with an improved standard of living. These efforts include opening up their economies more to the rest of the world through international trade, capital flows and cooperation. Therefore, exchange rate policy...
ABSTRACT The study examines the nature of food Engel curve using total expenditure as a proxy for income. The Working-leser and the quadratic specifications of Engel’s model are employed and modified to include certain demographic characteristics of households. The study uses secondary data from the last four rounds of the Ghana Living Standard Survey. Results from the study show a significant relationship between budget share of food and total expenditure. The budget share of food also va...
ABSTRACT Studies conducted in recent times have indicated that women’s advancement into top echelon positions in organizations has been hindered by the glass ceiling barrier. The present study sought to identify the authenticity of this finding among managerial women in the Ghanaian context and how these barriers can be overcome. Using the Miles and Huberman’s approach, the in-depth interview responses of twelve women managers from four organizations in middle and senior levels were cont...
ABSTRACT Background: Asymptomatic malaria increases the risk of anaemia, stillbirths, spontaneous abortion, premature delivery and low birth weight. The asymptomatic nature of individuals with malaria has led to difficulties in diagnosing, inconsistencies in defining and a general lack of urgency to investigate this particular disease outcome and is a major hurdle for malaria elimination, as infected hosts serve as silent reservoirs for transmission of malaria. This study was aimed at identi...
ABSTRACT The scenario of banking in Ghana has been characterised by low capitalisation which exposes the financial system of the country to severe swallowing, together with widespread bank distress as a result of the prolonged economic crisis. Consequently, bank investments have been hampered. It was therefore imperative for the Bank of Ghana to take drastic measures of bank recapitalisation, which is the core of global bank reforms. The Bank of Ghana, in 2009, issued a directive for all ban...