ABSTRACT The research topic was chosen because most private and public sector industries do not believe that customer satisfaction leads to high organization performance. This made Sony sugar to lag behind in its operations, and the poor performance was attributed to poor production and packaging methods, increased prices and poor advertising methods. The purpose of the study was to investigate the effects of customer satisfaction on organization performance of Sony Sugar Company limited- Ke...
ABSTRACT The atm of the study was to find out the contribution of induction and orientation on the employee performance as regarding Netherlands development organization. The study addressed three specific objectives and they were to establish the relationship between induction, orientation and employee performance, to examine the effects of induction and orientation and to find out the basic factors that improve induction and orientation. Chapter one entails the background of the study, sta...
ABSTRACT The study set out to assess the effect of reward on performance of academic staff of Kampala International University. Unfmtunately relax on performance management in the university resulted in delayed release of examination results into strikes where prope1ty is damaged and leads to dismissals. The purpose of the study was to establish the relationship between reward and performance of academic staff in Kampala International University main campus It was guided by a number of objec...
ABSTRACT This research was based on investigating human resource development and its effects on the performance of an organization. It was conducted in shell Uganda limited it covered top administrators and employees as its respondents. The researcher was interested in this topic because organizations spend some of there resources on employees as a means of increasing performance. Therefore the researcher wanted to find out how the employee benefit as well as how they respond to programs or...
This research dealt with the effect of reward management on employee performance of MTN Ug. This study was conducted through a descriptive survey performance research design. This study involves MTN Ug Kampala main branch employees. This research was guided research questions based on the variables fore mentioned. The data gathered concerning reward management was generated from reward management Journals and magazines, Text books, internet. The study handled issues as cited from the challeng...
The study was about the effect of employee motivation on organizational perf01mance in Kampala, Uganda; a case study of SALL. The study was based on the following three objectives; to determine the factors that increase motivation of employees; to examine the requirements of a good motivational system and to examine the relationship between employee motivation and organizational performance at SALL. A sample of 176 respondents both female and male SALL' s employees and their fresh diary produ...
This study will aim at establishing the relationship between reward system and employee turnover. The objectives of the study were to investigate the different types of reward systems. determinants of the reward systems and the causes of employee turnover. An exploratory survey study design was used; quantitative method was employed in the study. The data was collected using self administered questionnaires which included reward system scale. cause of employee turnover scale, relationship bet...
The topic of the research project is "Equal Employment Opportunity Practices and Employee Performance In Selected Commercial Banks." the study sought to establish the perception of employees on the effectiveness of equal employment opportunity practices to employee performance in selected commercial banks. The problem statement deals with the challenge that the commercial banks face to ensure that their employees are keeping with its goals and also ensure that there is excellent employe...
This research study addresses the problem of determining the impact of conflict on staff productivity in G.T.C of Somalia .The failure in many organizations to have a fair and consistently high quality relationship between the supervisors and supervisees at the workplace is costly. In G.T.C Of Bosaso, Somalia has continuously experienced several conflict between management and staff such conflict have often lead to stoppage, distraction of company fields and drop down in monthly performa...
Much of businesses have been recognized as engines of economic growth, there has been poor performance of these businesses because of the high taxes imposed upon them. They pay I% of their tum over in Income Taxes without allowances for any deductions. This undermines their growth and perfonnance. This therefore made the researcher to carry out a research on the impact of Taxation on business perfo1mance. The research will be canied out in Arua district. In order to do this, the researche...
Since Sudanese's independence in 1956, the southern region has negatively affected by a number of conflicts (civil wars) and this has resulted in serious neglect, lack of infrastructure development, and major destructions and displacements. More than 2 million people have died, and about 4 million are internally displaced and others became refugees. Due to the long term conflict between the Sudan's Muslim north and Christian south, a Comprehensive Peace Agreement (CPA) in 2005 was reache...
The topic of the study was communication and employee performance in Kanungu district headquarters; the problem was to have effective communication in Kanungu district headquarters; the purpose of this study was to establish the relationship between communication and employee performance in Kanungu district headquarters. The objectives of the study were to find out the forms of communication in Kanungu district headquarters, to establish the effects of communication on employees' perfor...
ABSTRACT The purpose of this study was to identify the relationship between increased diversity in workplace and employee performance. An interdependent, diverse work environment is a necessary component of a successful organization, and if management and other employees cannot adjust differences within the cultures of the people, chaos will soon follow. In order for an organization to remain competitive, management must know how to manage diversity and employee performance. The design of th...
ABSTRACT The study was set to establish the effects of training on employee performance at Roofing's Uganda limited. The background of the study presents the problem prevalence at Global, African, country and local views on the concept of training and employee performance. It was based on three study objectives which included assessing the effect of training on periormance of the employees under study, to establish organizational issues that constrain training in organizations and investigat...
Abstract National Water and Sewerage Corporation (NWSC) was a water supply and sanitation company in Uganda. It was 100% owned by the Government of Uganda. NWSC was formed in 1972 by decree, to serve the urban areas of Kampala, Entebbe and Jinja. In 1995, NWSC was re-organized under the NWSC Statute. The company was given more authority and autonomy and the mandate to operate and provide water and sewerage services in areas entrusted to it, on a sound, commercial, and viable basis. In 1988, N...